IT Vendor Relationship Manager
15 hours ago
The Global IT Category Manager will work closely with internal stakeholders and a diverse portfolio of vendors to ensure service excellence, cost-effectiveness, and compliance with contractual obligations. Key responsibilities include facilitating regular meetings with vendors to discuss performance, contract adherence, and future needs.
Negotiation and Contract Management
Develop and renew vendor contracts, securing favourable terms aligned with business goals. Monitor and manage compliance with SLAs, KPIs, and other contractual commitments.
Vendor Evaluation and Risk Assessment
Conduct thorough evaluations of potential vendors, including risk assessments and cost-benefit analysis. Collaborate with Service Delivery Management to track vendor performance and ensure service excellence.
Requirements
This role requires 10 years extensive experience in vendor management, strong understanding of IT systems, software, hardware, and services. Proven experience in managing a diverse portfolio of IT vendors is essential.
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