Public Service Advocate

1 week ago


Coventry, Coventry, United Kingdom Local Government & Social Care Ombudsman (LGSCO) Full time

We are seeking a skilled Public Service Advocate to join our team at the LGSCO. As an Investigator, you will play a vital role in resolving complaints made to us by the public, working closely with local authorities and social care providers.

This challenging and rewarding role requires strong analytical and communication skills, with the ability to work independently and as part of a team. You will be responsible for assessing and investigating complaints, using your expertise to identify areas for improvement and provide recommendations for change.

We value diversity and promote equality, encouraging applications from Black and Minority Ethnic communities who are under-represented within our organisation. Our inclusive culture supports employee well-being and offers flexible working arrangements.

The estimated salary for this role is £45,000-£55,000 per annum, depending on experience. If you are passionate about delivering exceptional service and driving positive change, we invite you to apply.

To succeed as an Investigator, you will need:

  • Strong research and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment


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