Operations Director

1 week ago

Chester, Cheshire, United Kingdom Menzies Distribution Full time

Menziess Distribution is seeking an experienced Operations Manager to lead the day-to-day operations of our parcel sortation hub in Chester. The successful candidate will be responsible for maximising the performance of our InPost operations, providing leadership, motivation, and training and development of the workforce.

As Operations Manager, you will oversee the activities of the warehouse, manage the shift team, and run a mechanical sortation. You will be accountable for the daily management and supervision of the whole despatch operation, ensuring the performance of the operation exceeds customer expectations in line with recognised contract KPI's.

Key responsibilities include:

  • Managing, supporting, and developing the operational team
  • Liaising, supporting, and developing effective working relationships with internal and external customers
  • Ensuring operational compliance, including Health & Safety
  • Assisting the Regional Manager and General Manager in ensuring all operational performance standards are met
  • Managing the team, undertaking regular reviews, planning, and arranging for the training and development of operational staff
  • Ensuring and monitoring effective use of driver and vehicle resources
  • Establishing and developing working relationships with the customer
  • Compiling and analysing operational and financial performance data to identify service efficiencies and improvement around MPG, Tachos, fuel, and damage
  • Coordinating site housekeeping/maintenance to ensure Health & Safety requirements are upheld

Requirements:

  • Extensive experience in the management of mechanical parcel sortation and processes operations
  • Experience with methods of continuous improvement and delivering process improvements
  • Knowledge of Drivers Hours, Tachograph, and WTD legislation
  • Knowledge of Health & Safety
  • Ability to manage, motivate, and develop people, leading by example
  • Budget management
  • KPI development and measurement
  • Ability to plan and organise effectively to meet deadlines
  • Ability to use and understand computerised systems, including TMS and WMS systems
  • High level of accuracy and numeracy, keen eye for detail

Benefits:

  • Pension Scheme
  • Life Insurance – 3x earnings
  • Cycle2Work scheme
  • Employee Assistance Programme
  • SPIRIT Awards – Peer to Peer recognition

At Menziess Distribution, we are committed to creating a fair and inclusive environment, where all employees feel safe, proud, and valued. We seek to recruit people from the widest talent pool, who reflect our society, and encourage an inclusive culture where people can feel empowered to be their very best.

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