Reservations Team Lead

4 weeks ago


London, Greater London, United Kingdom Hyatt Corporation Full time

Reservations Supervisor Job Summary

Hyatt Regency London – The Churchill is seeking a skilled Reservations Supervisor to join our team. As a Reservations Supervisor, you will be responsible for ensuring that guest bookings are set up correctly, including personalized information. You will also supervise colleagues within the department, maintaining the correct standards and methods of service as stated in the Departmental Operations Manual.

Key Responsibilities:

  • Ensure awareness of all operating systems for reservations and switchboard, including Avaya, Opera, Amadeus, Reserve, and Tiger Uno.
  • Set up guest bookings correctly, including personalized information.
  • Supervise colleagues within the department, maintaining the correct standards and methods of service.
  • Ensure that mails are answered correctly and professionally.

About Hyatt Regency London – The Churchill

Hyatt Regency London – The Churchill is a sophisticated hotel located in the heart of London's West End. With 440 guestrooms and 11 meeting spaces, the hotel offers a range of services tailored to business and leisure travelers. Our team is passionate about delivering exceptional guest experiences, and we are looking for a skilled Reservations Supervisor to join our team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Apply today for the Reservations Supervisor role and start your journey with Hyatt Hotels.



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