Reservations Team Lead

4 weeks ago


London, Greater London, United Kingdom Hawksmoor Careers Full time

Reservations Team Lead

We're seeking a skilled Reservations Team Lead to oversee our reservations operations.

As a seasoned professional in restaurant reservations or a similar role, you'll have a proven track record of managing bookings, coordinating with teams, and delivering exceptional customer service.

With your expertise in OpenTable and email systems, you'll be able to streamline our reservation process and ensure seamless communication with our guests.

Key Responsibilities:

  • Manage reservations and bookings for our restaurants
  • Coordinate with the front-of-house team to ensure smooth service
  • Develop and implement strategies to improve customer satisfaction
  • Collaborate with the reservations team to achieve targets and goals

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading restaurant group

About Us:

Hawksmoor Careers is a leading restaurant group with a reputation for excellence. We're committed to providing our guests with an exceptional dining experience and our team members with a supportive and inclusive work environment.



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