Technical Inside Sales Consultant
4 weeks ago
Job Summary
Nu-Form Fire UK is a leading specialist in fire suppression with a focus on fire sprinkler systems in the commercial and industrial sectors. We are seeking a Technical Inside Sales Consultant to join our team, responsible for requesting quotes and prices from suppliers, producing renewal documentation, and providing customer service.
Key Responsibilities
- Requesting quotes and prices from suppliers
- Producing renewal documentation to customers
- Doing profitability checks on contracts
- Ringing customers to provide customer care and relationship building
- Raising orders to suppliers
- Dispatching orders, producing delivery notes and relevant certification when requested
- Liaising with suppliers for delivery dates
- Providing customer service including updates to customers
- Seeing order through to invoicing stage
- Ad hoc admin tasks
Requirements
- Computer literate - to be able to use outlook, word, excel, and internal systems (training will be provided on these)
- Excellent customer service skills to provide a customer first experience
- Excellent verbal and written communication skills
- Be able to work as part of a team but also manage own workload
- Be able to work to targets and meet KPI's set
- Product knowledge in the fire suppression / detection business would be an advantage
About Us
Nu-Form Fire UK is a leading specialist in fire suppression with a focus on fire sprinkler systems in the commercial and industrial sectors. Our reputation for quality, knowledge, and unrivalled level of service has seen the steady growth of the business to an eight-figure turnover with prestigious projects covering the UK, Europe, and further afield.
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