Retail Lead

4 weeks ago


StocktononTees, Stockton-on-Tees, United Kingdom Nike Full time

Role Overview

Nike Retail is seeking a Retail Lead to provide world-class service to consumers and ensure a premium brand experience. As a key member of the team, you will coordinate, coach, and motivate employees to deliver exceptional consumer service and achieve sales targets.

Key Responsibilities

  • Coordinate and manage daily store operations to achieve sales targets and maintain a high level of customer service.
  • Coach and develop employees to ensure they have the skills and knowledge to deliver a premium brand experience.
  • Support the management of visual merchandising, sales floor, and promotional campaigns to drive sales and customer engagement.
  • Identify and solve problems in partnership with store leadership to ensure the store complies with Nike standards and guidelines.

Requirements

  • Customer service and/or retail experience preferred.
  • Ability to manage a small team of peers.
  • Effective communicator, brand ambassador, and collaborative teammate.
  • Demonstrated ability to apply product sales techniques.
  • Flexible with scheduling and available to work retail hours.

About Nike

Nike is a growth company that looks for team members to grow with it. We offer a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development.



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