Retail Lead
4 weeks ago
Role Overview
Nike Retail is seeking a Retail Lead to provide world-class service to consumers and ensure a premium brand experience. As a key member of the team, you will coordinate, coach, and motivate employees to deliver exceptional consumer service and achieve sales targets.
Key Responsibilities
- Coordinate and manage daily store operations to achieve sales targets and maintain a high level of customer service.
- Coach and develop employees to ensure they have the skills and knowledge to deliver a premium brand experience.
- Support the management of visual merchandising, sales floor, and promotional campaigns to drive sales and customer engagement.
- Identify and solve problems in partnership with store leadership to ensure the store complies with Nike standards and guidelines.
Requirements
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours.
About Nike
Nike is a growth company that looks for team members to grow with it. We offer a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development.
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