Retail Team Lead

7 days ago


StocktononTees, Stockton-on-Tees, United Kingdom Nike Full time

Job Title: Retail Team Lead - Sales Floor Manager

About the Role:

We are seeking a highly skilled and motivated Retail Team Lead to join our team at Nike Teesside. As a key member of our sales floor management team, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our customers.

Key Responsibilities:

  • To coordinate, coach, and motivate employees in your area while maintaining an excellent work atmosphere.
  • To support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns.
  • To identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives.
  • To ensure the store complies with all NIKE standards and guidelines.

Business Area Focus:

You will specialize in one business area but will support cross-functionally across Commercial, Athlete Experience, and Consumer Experience.

What You Get:

  • A competitive estimated salary of $60,000 - $80,000 per year, depending on location and experience.
  • An opportunity for monthly performance-based bonus.
  • A supportive team that values Diversity, Equity & Inclusion.
  • A career at a company at the forefront of the sports and fashion industry.
  • Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications:

  • Customer service and/or retail experience preferred.
  • Ability to manage a small team of peers.
  • Effective communicator, brand ambassador, and collaborative teammate.
  • Demonstrated ability to apply product sales techniques.
  • Flexible with scheduling and available to work retail hours (9am - 8pm), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

About Us:

Nike, Inc. is a growth company that looks for team members to grow with it. We offer a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.


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