Retail Team Lead
7 days ago
Job Title: Retail Team Lead - Sales Floor Manager
About the Role:
We are seeking a highly skilled and motivated Retail Team Lead to join our team at Nike Teesside. As a key member of our sales floor management team, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our customers.
Key Responsibilities:
- To coordinate, coach, and motivate employees in your area while maintaining an excellent work atmosphere.
- To support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns.
- To identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives.
- To ensure the store complies with all NIKE standards and guidelines.
Business Area Focus:
You will specialize in one business area but will support cross-functionally across Commercial, Athlete Experience, and Consumer Experience.
What You Get:
- A competitive estimated salary of $60,000 - $80,000 per year, depending on location and experience.
- An opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications:
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (9am - 8pm), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
About Us:
Nike, Inc. is a growth company that looks for team members to grow with it. We offer a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
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