Retail Team Lead

2 weeks ago


StocktononTees, Stockton-on-Tees, United Kingdom Nike Full time

Deliver Exceptional Consumer Service

Nike is seeking a Retail Team Lead to provide world-class service to consumers and ensure a premium brand experience. As a key member of the store team, you will coordinate, coach, and motivate employees to achieve sales targets and maintain an excellent work atmosphere.

Key Responsibilities:

  • Coordinate daily business operations to achieve sales targets and ensure a seamless consumer experience.
  • Coach and motivate employees to deliver exceptional customer service and maintain a high level of product knowledge.
  • Support the management of visual merchandising, sales floor, and promotional campaigns to drive sales and engagement.
  • Identify and solve problems in partnership with store leadership to ensure a positive consumer experience.

Requirements:

  • Customer service and/or retail experience preferred.
  • Ability to manage a small team of peers and communicate effectively.
  • Effective brand ambassador and collaborative teammate.
  • Demonstrated ability to apply product sales techniques and drive sales growth.

What We Offer:

  • Competitive compensation and benefits package.
  • Opportunity for monthly performance-based bonus.
  • Supportive team environment that values Diversity, Equity & Inclusion.
  • Career growth opportunities at a leading sports and fashion brand.

About Nike:

Nike is a growth company that looks for team members to grow with it. We offer a generous total rewards package, casual work environment, and a diverse and inclusive culture. Our mission is to bring inspiration and innovation to every athlete* in the world.


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