Retail Team Lead
2 weeks ago
Deliver Exceptional Consumer Service
Nike is seeking a Retail Team Lead to provide world-class service to consumers and ensure a premium brand experience. As a key member of the store team, you will coordinate, coach, and motivate employees to achieve sales targets and maintain an excellent work atmosphere.
Key Responsibilities:
- Coordinate daily business operations to achieve sales targets and ensure a seamless consumer experience.
- Coach and motivate employees to deliver exceptional customer service and maintain a high level of product knowledge.
- Support the management of visual merchandising, sales floor, and promotional campaigns to drive sales and engagement.
- Identify and solve problems in partnership with store leadership to ensure a positive consumer experience.
Requirements:
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers and communicate effectively.
- Effective brand ambassador and collaborative teammate.
- Demonstrated ability to apply product sales techniques and drive sales growth.
What We Offer:
- Competitive compensation and benefits package.
- Opportunity for monthly performance-based bonus.
- Supportive team environment that values Diversity, Equity & Inclusion.
- Career growth opportunities at a leading sports and fashion brand.
About Nike:
Nike is a growth company that looks for team members to grow with it. We offer a generous total rewards package, casual work environment, and a diverse and inclusive culture. Our mission is to bring inspiration and innovation to every athlete* in the world.
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