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Cancer Care Coordinator
2 months ago
We are seeking a highly skilled and compassionate Cancer Care Coordinator to join our Uro-Oncology team at Portsmouth Hospitals University NHS Trust. As a key member of our team, you will play a vital role in providing exceptional patient care and support to individuals undergoing treatment for urinary cancers.
Key Responsibilities- Proactively coordinate the needs of patients undergoing treatment for urinary cancers, ensuring seamless care and support throughout their journey.
- Coordinate necessary assessments, investigations, and appointments to ensure timely and effective treatment.
- Facilitate communication between service teams and stakeholders to ensure smooth transitions of care.
- Monitor and report response times to inbound calls, ensuring excellent patient experience.
- Contribute to holistic needs assessments, care plans, and reviews, working closely with clinical teams to ensure patient-centered care.
- Evaluate outcomes of care support and provide feedback to improve services.
- Triage incoming calls and initiate appropriate responses based on clear protocols and frameworks.
- Make pre-planned outbound calls to patients, providing personalized support and guidance.
- Collaborate with local providers of validated information resources to ensure patients have access to accurate and relevant information.
- Support the delivery of information prescription and health and well-being events, promoting self-management and recovery.
- QCF or BTEC or equivalent (NVQ) Level 2 qualification in Health and Social Care/Clinical Health.
- Or completion of NHSP Care Support Worker Development Programme with 3 months experience as a Health Care Support Worker + an English and Maths qualification at Level 1.
- Experience of working with people in a caring setting and a desire to deliver compassionate hands-on care in the hospital environment.
- Ability to work as part of a team, effective patient/client care skills, and excellent verbal and written communication skills.
Portsmouth Hospitals University NHS Trust is a leading healthcare provider, committed to delivering exceptional patient care and innovative services. We are proud to be a research-active trust, embedding education and training across our organization. Our team is passionate about providing compassionate care, and we are seeking like-minded individuals to join us in our mission to deliver outstanding patient experiences.
