Account Manager

3 weeks ago

Liverpool, Liverpool, United Kingdom Inspired Thinking Group (ITG) Full time

Job Title: Account Manager

Job Summary:

We are seeking a highly skilled Account Manager to join our team at Inspired Thinking Group (ITG). As an Account Manager, you will be responsible for delivering exceptional service to our clients, ensuring that all projects are completed on time, within budget, and to the highest standard.

Key Responsibilities:

  • Build and maintain positive working relationships with key stakeholders and decision-makers to ensure that our team fully understands the client's marketing strategy, aims, and goals.
  • Develop and implement robust proposals and timelines to support client requirements, ensuring that all projects are delivered on time and within budget.
  • Champion and support the development of best-in-class briefs to support creative and photography teams in delivering great outputs.
  • Provide strategic creative input to the client's marketing teams, offering advice on creative direction, channel execution, and brand consistency.
  • Collaborate with internal resource SMEs to support the delivery of projects, ensuring that all stakeholders are informed and up-to-date.
  • Work closely with the Traffic Manager and Production team to ensure that work is efficiently scheduled and managed, and that resource utilization is closely monitored.
  • Accurately maintain status reports to present to both the client and ITG, monitoring account performance and client priorities.

Requirements:

  • Strong understanding and experience in a creative role within Retail Marketing, working across all channels (i.e., Radio, POS, Digital).
  • Experience in managing the delivery of complex large-scale photography shoots.
  • Experience working within a busy, pressurized retail marketing environment.
  • An excellent service-minded approach with proven customer management skills.
  • Second-to-none project management and organizational skills, operating in an environment of ever-changing priorities.
  • Good problem-solving skills, especially under pressure.
  • Strong written, oral, and interpersonal skills.
  • Highly numerate and commercially aware.
  • Computer literate with good knowledge of Adobe software solutions (In-Design, Illustrator, etc.).

Benefits:

  • 25 days' holiday + bank holidays – we understand the importance of you getting some downtime.
  • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
  • Pension Scheme – helping you save towards your retirement home in the sun.
  • Corporate Medical Cash Plan – claim back the cost of your medical treatments.
  • Smart Working Options – spend up to 40% of your working week from home.
  • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
  • Employee Assistance Programme – our people are at the heart of everything we do, so if you're happy, we're happy.
  • Cycle to Work Scheme – save on the cost of biking to work.
  • Monthly Employee Awards – Employee of the Month programme with £250 bonus.
  • Raising money for charity, including a paid Volunteer Day – we're all about giving back... and having lots of fun in the process.
  • Referral scheme – know the perfect person to join the team? You could bag £1,500 for putting a good word in.
  • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30+ Wellbeing Champions.
  • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity:

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.

ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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