Administrative Assistant
1 month ago
About the Role:
We are seeking a highly organized and motivated Administrator to join our friendly team at Kent and Medway NHS and Social Care Partnership Trust. As an Administrator, you will play a vital role in providing administrative support to our clinical team, ensuring the smooth operation of our services.
Key Responsibilities:
- Provide administrative support to the clinical team, including managing schedules, booking appointments, and preparing clinical records.
- Answer phone calls and respond to enquiries in a professional and friendly manner.
- Assist with administrative tasks, such as organizing meetings and preparing correspondence.
- Use the patient record system RIO to manage patient information and maintain accurate records.
- Provide reception cover and respond to queries from patients, carers, and other stakeholders.
Requirements:
- GCSE in Maths and English or equivalent.
- Strong customer service skills and a professional telephone manner.
- Excellent organizational and keyboard skills.
- Knowledge of Microsoft Office packages and ability to remain calm under pressure.
About Us:
Kent and Medway NHS and Social Care Partnership Trust is a leading provider of mental health, learning disability, and specialist services. We are committed to providing excellent care to our service users and their loved ones. As a member of our team, you will have the opportunity to work with a diverse group of colleagues who are passionate about delivering high-quality care.
Benefits:
- Annual leave allowance starting at 27 days per year (when working full time) + Bank Holidays.
- Access to the fantastic NHS pension scheme.
- Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).
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