Administrative Assistant
4 weeks ago
About the Role
We are seeking a highly organized and motivated Administrator to join our friendly team based in Ramsgate, Kent. As an Administrator, you will play a vital role in providing crucial support to our dedicated clinical team.
Key Responsibilities
- Manage the Team's schedule, efficiently booking appointments and managing the admin generic inbox.
- Prepare and meticulously maintain clinical records and correspondence.
- Assist clinical staff with administrative tasks like organizing meetings and taking minutes.
- Support the team to action work requests via the admin generic inbox, including the processing of referrals on the patient administration system (Rio).
- Diary Management and booking clinic appointments.
- Have contact with patients, carers, relatives, and other external stakeholders.
- Typing letters and reports via BigHand (audio) and/or copy typing.
- Using the patient record system RIO (training provided).
- Taking and screening phone calls and managing the admin mailbox.
- Organizing and minuting meetings.
- Ordering of stationery and other items as required via our SBS system (training provided).
- Reception cover.
About Us
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life. We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving a million people across the county.
Benefits
- Annual leave allowance starting at 27 days per year (when working full time) + Bank Holiday's.
- Access to the fantastic NHS pension scheme.
- Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).
Requirements
The ideal candidate will be educated to GCSE in Maths and English or equivalent and will have strong customer service skills, a professional and confident telephone manner, and good organizational and keyboard skills. Some experience in clinical or document typing would be an advantage. You will require a good working knowledge of Microsoft Office packages and be able to remain calm and professional when dealing with difficult situations.
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