Customer Service Representative

11 hours ago


Orpington, Greater London, United Kingdom Grafton Group plc Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Checkout Assistant. As a key member of our retail team, you will play a vital role in providing excellent customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Process transactions efficiently and accurately, handling cash, account, and credit card payments.
  • Ensure that customers receive the correct products and services, identifying and resolving any discrepancies.
  • Maximize sales opportunities by offering customers relevant products and services.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.

What We Offer

As a Checkout Assistant with Selco, you will benefit from a range of rewards and benefits, including:

  • A competitive salary and bonus scheme.
  • A comprehensive training program to develop your skills and knowledge.
  • A range of lifestyle perks, including discounts and offers at thousands of retailers, cinemas, restaurants, and gyms.
  • A generous staff discount on all products sold in store.
  • A competitive company pension scheme.
  • A cycle to work scheme and holiday buying program.
  • Free life assurance and a share save scheme.

About Us

Selco is a leading builders' merchant, committed to providing exceptional customer service and supporting the nation's tradespeople. We are a dynamic and growing company, with a strong focus on employee development and career progression.

Why Join Us?

At Selco, we value our colleagues and offer a range of benefits and rewards to support your career and personal development. We are committed to creating a diverse and inclusive work environment, where everyone has the opportunity to succeed.



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