Customer Service Representative

7 days ago


Orpington, Greater London, United Kingdom Mytime Active Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Assistant at Mytime Active. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities

  • Customer Service
    • Greet and serve customers in a friendly and professional manner.
    • Respond to customer inquiries and resolve any issues in a timely and efficient manner.
  • Food and Beverage Operations
    • Prepare and serve food and beverages to customers in a timely and efficient manner.
    • Maintain a clean and safe environment in the food and beverage area.
    • Adhere to food safety and handling procedures.
  • Teamwork and Communication
    • Work collaboratively with other team members to ensure seamless service delivery.
    • Communicate effectively with customers and colleagues to ensure a positive experience.
  • Adaptability and Flexibility
    • Be flexible and adaptable to changing circumstances and priorities.
    • Be willing to work a variety of shifts, including evenings and weekends.

Requirements

  • Education and Experience
    • Previous experience in a food and beverage or hospitality role is an asset.
  • Skills and Abilities
    • Excellent customer service skills.
    • Ability to work in a fast-paced environment.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

What We Offer

  • Competitive Compensation and Benefits
    • A competitive hourly rate and opportunities for advancement.
  • Opportunities for Growth and Development
    • Training and development opportunities to enhance your skills and knowledge.
  • A Dynamic and Supportive Work Environment
    • A positive and inclusive work environment that values diversity and promotes teamwork.


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