Customer Experience Manager

2 days ago


King's Lynn, Norfolk, United Kingdom Ernest Gordon Recruitment Careers Full time

About the Job

We are seeking a talented Customer Experience Manager to lead our customer service and machinery parts division, ensuring exceptional customer satisfaction and driving business growth.

In this site-based role, you will take responsibility for the service and parts area of the company, driving sales, managing customer relationships, and overseeing a team of technicians and engineers.

About You

To succeed in this role, you will need experience from a customer service and team management background, excellent communication skills, and the ability to work flexibly when needed.

Our Benefits

We offer a competitive salary of £36,250 - £44,125 per annum, depending on experience, plus a bonus structure and 32 days' holiday (including bank holidays) and company benefits.

This is a Monday to Friday, 8:30am-5pm role with flexibility required when needed to successfully manage your corner of the business.



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