Customer Service and Food Specialist

1 week ago


King's Lynn, Norfolk, United Kingdom Compass Group UK Full time
Job Description:
We're recruiting a talented Retail Manager who can confidently oversee all Compass Group UK&I catering and service operations for Defence on a full-time basis. As a key member of our team, you will be responsible for ensuring our unit and service counters run smoothly and deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond the plate.

Key Accountabilities:
  • Supervising teams to ensure efficient operation of in-unit services.
  • Overseeing inventory management, budgeting, and implementing action plans.
  • Monitoring KPIs and targets with line managers.
  • Maintaining a positive brand image and representing Compass Group UK&I.
  • Identifying opportunities for new service concepts to drive sales.
  • Liaising between customers and internal teams to exceed expectations.
  • Supporting and training teams to excel in their roles.
  • Ensuring compliance with Health & Safety standards across all catering and service teams.

Requirements:
  • Experience in a similar sector or industry with a minimum of two years of management experience.
  • Team management experience in a similar role.
  • Financial acumen with excellent communication and organisational skills.
  • Ambitious and motivated individual always looking to upskill.

Salary: £45,000 - £55,000 per annum, depending on experience.
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