Help Desk Coordinator

2 weeks ago

Greater Manchester, United Kingdom HVAC Recruitment Full time

Join us at HVAC Recruitment as a Help Desk Administrator and take your career to the next level With a salary of up to £28,000, you'll have the opportunity to work with a leading provider of facilities management solutions.

About the Role

This exciting role involves managing helpdesk queries, liaising with contractors and clients, and providing exceptional customer service. You'll be working with a dynamic team that's passionate about delivering top-notch services.

  • You'll receive and respond to incoming calls in a timely and professional manner.
  • You'll manage helpdesk queries and ensure they're logged correctly on our Eworks system.
  • You'll work closely with contractors, clients, and the team to ensure seamless coordination and communication.
Requirements

To succeed in this role, you'll need:

  • Previous experience in a similar help desk or administrative role.
  • Excellent communication and problem-solving skills.
  • The ability to work effectively in a fast-paced environment.
About Us

At HVAC Recruitment, we pride ourselves on delivering innovative solutions for our clients' facilities management needs. With a strong focus on efficiency and sustainability, we're committed to providing the best possible services.

We offer a range of benefits, including a competitive salary, opportunities for career development, and a dynamic work environment.

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