Customer Service and Admin Assistant
2 days ago
About the Job: We are seeking a highly skilled and experienced individual to join our team as an Administrator / Team Administration Assistant. The successful candidate will provide exceptional support to the team, with excellent organisational, coordination, customer service, communication and administrative skills.
Key Responsibilities:
- Oversee the issuing of vouchers via the CRM system, ordering and stock checking of energy saving measures/other deliverables, and taking on adhoc duty phone calls.
- Support the team with a range of administrative based tasks including voucher issuance, monitoring, cancellation and reissue via CRM and internal systems.
- Take responsibility for updating information/Figures onto shared spreadsheets and assist with office facilities management.
Requirements:
- Relevant administration, customer service or office experience.
- Excellent interpersonal skills and good IT skills to include Microsoft Word, Excel, and CRM software, Visio.
- Full UK driving licence.
- Previous stock control experience (but not essential).
Benefits:
- Flexible working hours.
- 35 days off (31 paid annual leave, 4 public holidays).
- An extra day off, paid, for your birthday.
- Paid time to volunteer.
- Pension plan.
- Staff events.
- Free access to employee assistance provider.
- Sick pay scheme.
- Credit union membership.
Salary: £22,250 per annum + Great Benefits.
Location: Hybrid Working from Home with options to work from either the Aberdeen or Dundee offices.
Job Type: Full-Time, Permanent.
Working Hours: 35 Hours per Week with Flexibility.
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