Customer Service and Admin Assistant

2 days ago


Glasgow, Glasgow City, United Kingdom AWD online Full time

About the Job: We are seeking a highly skilled and experienced individual to join our team as an Administrator / Team Administration Assistant. The successful candidate will provide exceptional support to the team, with excellent organisational, coordination, customer service, communication and administrative skills.

Key Responsibilities:

  • Oversee the issuing of vouchers via the CRM system, ordering and stock checking of energy saving measures/other deliverables, and taking on adhoc duty phone calls.
  • Support the team with a range of administrative based tasks including voucher issuance, monitoring, cancellation and reissue via CRM and internal systems.
  • Take responsibility for updating information/Figures onto shared spreadsheets and assist with office facilities management.

Requirements:

  • Relevant administration, customer service or office experience.
  • Excellent interpersonal skills and good IT skills to include Microsoft Word, Excel, and CRM software, Visio.
  • Full UK driving licence.
  • Previous stock control experience (but not essential).

Benefits:

  • Flexible working hours.
  • 35 days off (31 paid annual leave, 4 public holidays).
  • An extra day off, paid, for your birthday.
  • Paid time to volunteer.
  • Pension plan.
  • Staff events.
  • Free access to employee assistance provider.
  • Sick pay scheme.
  • Credit union membership.

Salary: £22,250 per annum + Great Benefits.

Location: Hybrid Working from Home with options to work from either the Aberdeen or Dundee offices.

Job Type: Full-Time, Permanent.

Working Hours: 35 Hours per Week with Flexibility.



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