Front of House Day Shift Team Lead

4 weeks ago


London, Greater London, United Kingdom Well Kneaded Full time

Job Title: Front of House Day Shift Supervisor

Company Overview: At Well Kneaded, we're passionate about crafting the best pizza in London while making a real difference in our community. Our mission is to bring dignity and hope through the power of work, inspired by the Christian values of our founders.

Key Responsibilities:

  1. Lead shifts independently, ensuring seamless service delivery.
  2. Serve food and drinks promptly and hospitably, maintaining high standards.
  3. Collaborate with the kitchen to manage meal waiting times, ensuring efficient service.
  4. Manage guest inquiries, requests, and complaints during shifts, upholding Well Kneaded values.
  5. Oversee floor operations, ensuring effective communication with guests about wait times, stock levels, and service.

Requirements:

  1. Availability to work evenings and weekends, with a strong commitment to supporting our mission.
  2. Strong spoken and written English skills, with a passion for food and food service.
  3. Problem-solving skills to address customer complaints and assist team members, with a high level of fitness for long shifts and physical demands.

Perks of the Job:

  1. A supportive, fun work environment with opportunities to grow and develop.
  2. Delicious staff meals during shifts, with opportunities to get experience training young adults in hospitality.
  3. Be part of a passionate team that values creativity and community, with a focus on sustainability and social responsibility.

Shifts required:

  1. Tuesday: 4pm-10pm
  2. Wednesday: 5pm-10pm
  3. Friday: 5pm-10pm
  4. Sunday: 11.30am-4pm

Experience: Required
Languages: English – Advanced
Employment: Part-time
Schedule: Tuesday, Wednesday and Friday evenings, Sunday mornings
Salary: £12 – £13.5 hourly



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