Client Success Coordinator

5 days ago


Manchester, United Kingdom PHMG Full time

Job Summary:

We are seeking a highly skilled Client Relationship Manager to join our team at PHMG. As a key member of our account management team, you will be responsible for building and maintaining strong relationships with our clients, delivering exceptional customer service, and driving business growth.

Key Responsibilities:

  • Develop and execute account plans to meet client needs and exceed expectations
  • Provide expert-level support to clients, including creative, technical, and commercial guidance
  • Collaborate with cross-functional teams to deliver high-quality productions and audio projects
  • Monitor client satisfaction and identify opportunities for improvement
  • Identify and pursue new business opportunities to drive revenue growth
  • Stay up-to-date with industry trends and developments to provide informed guidance to clients
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Free gym membership and on-site amenities
  • Exciting social scene and collaborative work environment
  • Access to cutting-edge technology and tools
  • Support for ongoing training and development

Requirements:

  • Proven experience in account management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Knowledge of the audio production industry and its trends

Language Code: en-US



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