Tenant Empowerment Officer
6 days ago
Role Overview
This Tenant Empowerment Officer role is a fantastic opportunity to make a real difference in the lives of older people in Birmingham. You will work closely with tenants to provide support and guidance, enabling them to live independently and confidently.
Key Responsibilities
- To empower tenants to take control of their lives by providing emotional and practical support.
- To manage the administration and maintenance of the building, adhering to company policies and procedures.
- To provide advice and guidance on rent accounts and benefit options, helping tenants to make informed decisions.
- To identify and address the care needs of tenants, providing direct support in emergency situations.
- To participate in the void allocation process, showing potential tenants the scheme facilities and re-letting voids as necessary.
Requirements
- A passion for empowering vulnerable individuals and communities.
- Excellent communication and interpersonal skills.
- The ability to work independently and as part of a team.
What We Offer
- An estimated salary of £21,840 per annum, reflecting the cost of living in Birmingham.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
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