Assistant Property Officer
3 weeks ago
We are recruiting for an experienced Assistant Property Officer - Council Tenancies to join our team at InstaStaff. This is a long-term temporary opportunity based in Tyseley. As an Assistant Property Officer, you will assist the Housing Officer in delivering a comprehensive housing management service, including property maintenance, tenant support, and case management.
Responsibilities:
1. Provide support to the Housing Officer in managing council tenancies, ensuring compliance with company policies and relevant legislation.
2. Conduct regular site visits to inspect properties, identify maintenance needs, and report any issues to the Housing Officer.
3. Develop and implement plans to prevent homelessness and support vulnerable tenants.
4. Participate in multi-agency forums to discuss housing-related issues and develop solutions.
5. Engage with tenants, providing advice and assistance on housing-related matters, such as rent payments, repairs, and benefit entitlements.
6. Collaborate with internal teams, including maintenance and benefits departments, to ensure effective communication and resolution of tenant queries.
7. Maintain accurate records of tenant interactions, property conditions, and maintenance activities.
8. Respond to complaints and enquiries from tenants in a timely and professional manner.
Requirements:
1. Relevant experience in housing management or a related field.
2. Strong understanding of housing laws, regulations, and best practices.
3. Excellent communication and interpersonal skills.
4. Ability to work independently and as part of a team.
5. Flexibility to adapt to changing priorities and deadlines.
The salary for this role is £25,908 per annum, with opportunities for growth and professional development.
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