Service Coordinator

1 week ago


Wokingham, Wokingham, United Kingdom Optalis Full time
Job Title: Service Coordinator

We are seeking a highly motivated and organized Service Coordinator to join our Community Lives team at Optalis. As a Service Coordinator, you will play a vital role in supporting the day-to-day operations of our service, ensuring the smooth delivery of care and support to our customers.

Key Responsibilities:
  1. Manage the daily structure of the centre in the absence of managers, ensuring a seamless service delivery.
  2. Supervise and support a line team of staff, including conducting regular supervisions and appraisals.
  3. Monitor the quality of activities delivered to customers, ensuring highlighted outcomes are met and person-centred approaches are paramount.
  4. Liaise with internal teams, external agencies, and customers to ensure effective communication and collaboration.
  5. Support the management of the building and its maintenance, ensuring a safe and healthy environment for customers and staff.
  6. Drive service vehicles safely, transporting customers within the community.
  7. Support the management of medication and related tasks, ensuring accurate records are kept.
  8. Coach and mentor staff to ensure good practice and team working.
  9. Ensure Optalis policies and procedures are adhered to and shared with the team.
What We Offer:
  • A competitive salary and benefits package, including a Perkbox rewards package and 25 days annual leave (pro rata).
  • A comprehensive paid training and development programme, supporting your career growth and progression.
  • Excellent career opportunities and support, with a voice in the service and forums to make a difference.
  • A generous pension scheme and STAR awards, recognizing staff who go the extra mile.

Optalis is committed to safeguarding and promoting the welfare of our staff and customers. All successful applicants will be required to undertake a DBS check and provide proof of their right to work in the UK.


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