Service Coordinator
7 days ago
We are seeking a highly motivated and organized Service Coordinator to join our Community Lives team at Optalis. As a Service Coordinator, you will play a vital role in supporting the day-to-day operations of our service, ensuring the smooth delivery of care and support to our customers.
Key Responsibilities:- Manage the daily structure of the centre in the absence of managers, ensuring a seamless service delivery.
- Supervise and support a line team of staff, including conducting regular supervisions and appraisals.
- Monitor the quality of activities delivered to our customers, ensuring highlighted outcomes are met and person-centred approaches are paramount.
- Liaise with in-house Optalis teams, other agencies, and parents/carers to ensure effective communication and collaboration.
- Support the management of the building and its maintenance, ensuring a safe and healthy environment for our customers and staff.
- Drive service vehicles safely, transporting customers within the community.
- Support the management of medication and related tasks, ensuring accurate records are kept.
- Coach and mentor team members to ensure good practice and team working.
- Ensure Optalis policies and procedures are adhered to and shared with the team.
As a valued member of our team, you will also receive a range of benefits, including:
- A Perkbox rewards package offering discounts on cinema, shopping, health, travel, and insurance.
- 25 days annual leave (pro rata) rising annually to a maximum of 30 days with 8 bank holidays, and an extra day off for your birthday.
- An additional health and wellbeing day.
- A comprehensive paid training and development programme.
- Excellent career progression opportunities and support.
- As a valued and integral member of the team, you will have a voice in the service and forums to be heard and make a difference.
- STAR awards – a reward scheme which recognizes staff who have gone the extra mile.
- A generous pension scheme.
Optalis is committed to safeguarding and promoting the welfare of our staff and customers. All successful applicants will be required to undertake a DBS check and will need to provide proof of their right to work in the UK.
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