Customer Experience Specialist
4 weeks ago
Company Overview:
Rasa Sayang, a UK-based food and beverage group, is dedicated to providing exceptional customer experiences in a vibrant and dynamic environment. Our Southeast Asian restaurant in London's Chinatown is seeking a skilled Customer Experience Specialist to join their front of house team.
Salary: £24,000 - £30,000 per annum, depending on experience, plus performance-based bonus and Tronc Pay Scheme (basic salary plus service charge).
Job Description:
As a key member of our front of house team, you will be responsible for:
Welcome customers and introduce them to our menu
Manage table seating and create a welcoming atmosphere
Take and process customer orders accurately and efficiently
Ensure customers are satisfied and have an enjoyable dining experience
Assist with bills and payments
Attend meetings with restaurant and kitchen managers on menu changes and specials
Maintain cleanliness and organization of the front of house area
Handle guest inquiries, concerns, and complaints professionally.
Required Skills and Qualifications:
We are looking for someone who can work well in a fast-paced environment, handle multiple tasks simultaneously, and possess strong communication and interpersonal skills to interact with guests and team members. Additionally, we require a willingness to learn and adapt to new procedures and processes.
Benefits:
Competitive compensation package
Complimentary staff meals
Exclusive dining discounts across our group of restaurants
Career growth opportunities through development programs
Team-building events and regular staff outings
Annual staff party to celebrate milestones and achievements.
-
Senior Customer Experience Specialist
6 days ago
London, Greater London, United Kingdom Ted Experience Full timeJob Overview:Ted Experience is seeking a detail-oriented individual to join their team as a Mystery Shopper for a globally recognised premium brand.About the Role:This is an exciting opportunity to work with a world-renowned brand, delivering exceptional customer experiences and maintaining high standards of quality. As a Mystery Shopper, you will visit...
-
Guest Experience Specialist
3 weeks ago
London, Greater London, United Kingdom Guest Experience Full time**About Us:**Meliá Hotels is a leading global hospitality company with a rich history of delivering exceptional guest experiences. Our commitment to excellence drives us to continuously improve and innovate, ensuring that our guests feel valued and cared for throughout their stay.Estimated Salary: €28,000 - €38,000 per annum, depending on location and...
-
Customer Experience Analyst
2 weeks ago
London, Greater London, United Kingdom Retail Insight Specialist Full timeCustomer Experience AnalystEstimated Salary: £1,200 - £3,500 per monthWe are looking for a highly motivated Customer Experience Analyst to join our team. As a Retail Insight Specialist, you will be responsible for evaluating product quality, customer service, and overall shopping experience in various retail stores.Job Description:In this role, you will...
-
Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Zahnarztpraxis Berchtesgaden Full timeCustomer Experience SpecialistWe are looking for a skilled and enthusiastic Customer Experience Specialist to join our team at Benugo, a leading café operator based in the prestigious Deloitte offices. As a Customer Experience Specialist, you will play a key role in delivering exceptional customer experiences and ensuring that our customers receive the...
-
Customer Experience Specialist
3 weeks ago
London, Greater London, United Kingdom CALZEDONIA GROUP Full timeWe are looking for a highly motivated and experienced Customer Experience Specialist to join our team at Calzedonia Group.About the RoleAs a Customer Experience Specialist, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Provide exceptional customer service and support.Assist with...
-
Customer Experience Specialist
2 weeks ago
London, Greater London, United Kingdom SELFRIDGES Full timeCustomer Experience Specialist:Selr'idges is seeking a talented Customer Experience Specialist to join its team, providing exceptional customer experiences and driving sales growth in the menswear department. As a key member of our sales floor team, you will be responsible for developing and maintaining comprehensive product knowledge, building strong...
-
Customer Experience Specialist
3 weeks ago
London, Greater London, United Kingdom Ba&Sh France Full timeJob DescriptionWe are seeking a Customer Experience Specialist to join our team at ba&sh France. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide personalized service to customersMaintain a clean and tidy store...
-
Customer Experience Specialist
3 weeks ago
London, Greater London, United Kingdom Daiso USA Full timeCustomer Experience Specialist Wanted!Daiso USA is seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and contributing to the overall success of our retail...
-
Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Moxy London Excel Full timeJob Title: Customer Experience SpecialistCompany Overview: Moxy London Excel is a modern and vibrant hotel located in the heart of London. We are committed to providing exceptional customer service and creating a unique experience for our guests.Job Description: We are seeking a skilled and experienced Customer Experience Specialist to join our team. As a...
-
Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom McDonald's United Kingdom Full timeWork as a Customer Experience SpecialistAt McDonald's United Kingdom, we're looking for individuals who share our passion for delivering exceptional customer experiences. As a Customer Experience Specialist, you'll be part of a dynamic team that works together to provide hot food in a clean and friendly restaurant.Your key responsibilities will...
-
Customer Experience Specialist
2 weeks ago
London, Greater London, United Kingdom MFC Foundation Full timeMFC Foundation offers an exciting opportunity for a Customer Experience Specialist to join our Grantham showroom team. In this role, you will play a vital part in delivering exceptional customer experiences and driving sales growth.With an estimated annual salary of £13,280, plus benefits like an award-winning pension scheme and 6 weeks' holiday, this...
-
Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Chestnutbakery Full timeCustomer Experience Specialist at Chestnut BakeryWe are seeking experienced professionals to join our team as Customer Experience Specialists. In this role, you will be responsible for developing and implementing strategies to enhance the overall customer experience, ensuring that every guest has a memorable visit to our bakery.Key Responsibilities:Analyze...
-
Customer Experience Specialist
3 weeks ago
London, Greater London, United Kingdom IRD Consultancy UK Full timeJob Title: Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our Aftercare Department based in London. This is an exciting opportunity for someone who loves talking to people and resolving issues.Key Responsibilities:Communicate with clients via phone, email and in-person to ensure their needs are metProvide expert...
-
Customer Experience Specialist
3 weeks ago
London, Greater London, United Kingdom Handle Recruitment Full timeJob Summary: We are seeking a Customer Experience Specialist to join our team at Handle Recruitment. This role involves delivering exceptional customer service to clients from the creative communications field.Salary Range: £25,000 - £32,000 per annum, based on experienceKey Responsibilities: As a Customer Experience Specialist, you will:Provide timely and...
-
Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Partner Retail Services Limited Full timePartner Retail Services Limited is seeking a Customer Experience Specialist to join our team at the Samsung Experience Store in White City.Job DescriptionAs a Customer Experience Specialist, you will be responsible for:Delivering exceptional customer service and ensuring customers have an inspirational experience.Assisting customers in understanding and...
-
Customer Experience Specialist
2 weeks ago
London, Greater London, United Kingdom FlixBus Full timeJob Title: Customer Experience SpecialistWe are seeking a motivated and driven individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer experiences in the UK's busiest coach station.Your Key Responsibilities:Represent FlixBus UK to our growing customer base and support us in...
-
Customer Experience Specialist
6 days ago
London, Greater London, United Kingdom betterview AG Full timeWe are seeking a talented Customer Experience Specialist to join our team at betterview AG in London. In this exciting role, you will be responsible for delivering exceptional customer service and sales experiences that exceed our customers' expectations.The ideal candidate will have a passion for sales, excellent communication skills, and the ability to...
-
Customer Experience Specialist
6 days ago
London, Greater London, United Kingdom Teleperformance Greece Full timeTeleperformance Greece is a leading company in the electronic payment industry, and we are looking for talented individuals to join our team as Customer Experience Specialists. In this role, you will have the opportunity to work with cutting-edge technology and support clients in their digital transformation journey. Our team of experts provides...
-
Customer Experience Specialist
6 days ago
London, Greater London, United Kingdom SPACE NK Full time**Job Summary**We are seeking a highly motivated and experienced Customer Experience Specialist to join our team at Space NK. As a Customer Experience Specialist, you will play a key role in delivering exceptional customer service and promoting our luxury skincare brands.The ideal candidate will have a strong passion for luxury skincare and be able to...
-
Customer Experience Specialist
3 weeks ago
London, Greater London, United Kingdom David's Bridal Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Specialist to join our team at David's Bridal. This role is perfect for individuals who are passionate about delivering exceptional customer service and have a keen interest in the beauty industry.The estimated salary for this position is $40,000 - $55,000 per year, depending on experience....