Incident Resolution Expert
14 hours ago
We are looking for an Incident Resolution Expert to join our IT team at AJ Bell Management Limited. As a key member of the IT Application Support Team, you will be responsible for investigating and resolving system incidents reported via the Service Desk, with a focus on delivering high-quality IT services to our customers.
The successful candidate will have a strong analytical mindset and excellent technical skills, with experience working within a Change and Release framework and Windows Server administration. A good working knowledge of SQL and/or PowerShell scripting is essential, as well as proficiency in Atlassian products such as Jira, Confluence, BitBucket, and OpsGenie.
We offer a competitive salary of £35,000 per annum, plus a generous holiday allowance increasing up to 31 days with service, plus bank holidays. You will also receive a discretionary bonus, contributory pension scheme, and dedicated time for proof-of-concepts and assessing new tech.
As an Incident Resolution Expert at AJ Bell Management Limited, you will have the opportunity to work on a fast-paced and dynamic programme of change, with a focus on delivering high-quality IT services to our customers. If you are methodical and able to challenge appropriately, we encourage you to apply for this exciting role.
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Incident Resolution Expert
19 hours ago
Manchester, United Kingdom AJ Bell Management Limited Full timeAbout the RoleAJ Bell Management Limited is recruiting for an Incident Resolution Expert to join our IT Application Support Team. The successful candidate will be responsible for resolving system incidents, performing investigations into live issues, and ensuring systems remain fully functional.This role would suit someone who is enthusiastic about...
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IT Incident Resolution Expert
1 month ago
Manchester, United Kingdom AJ Bell Management Limited Full timeJob DescriptionThe IT Incident Resolution Expert will be responsible for investigating and resolving complex technical issues reported by our customers. This involves working with various stakeholders to understand the root cause of the issue and implementing a solution.You will also be responsible for monitoring and capacity management, as well as...
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Global Incident Resolution Expert
3 weeks ago
Manchester, United Kingdom bet365 Full timeBet365 seeks a seasoned Global Incident Resolution Expert to take charge of resolving complex technical issues and improving overall service delivery. In this pivotal role, you'll collaborate with diverse stakeholders to identify and implement solutions, drive process improvements, and promote effective communication across departments.A successful candidate...
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Incident Resolution Manager
1 week ago
Manchester, United Kingdom TEKsystems Full time £19 - £20Job Title: Incident Resolution ManagerSalary: £00 per hour (Contract)About the Job:We are seeking an experienced Incident Resolution Manager to join our team. In this role, you will be responsible for resolving escalated tickets, managing incidents, and providing exceptional support to our clients. You will work closely with cross-functional teams to ensure...
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Incident Resolution Specialist
2 weeks ago
Manchester, United Kingdom AJ Bell Management Limited Full timeJob OverviewWe are seeking an experienced Incident Resolution Specialist to join our IT Application Support Team. The role involves incident resolution, root cause analysis, and monitoring and capacity management.The successful candidate will have a credible and professional approach, be self-starting and able to work on own initiative, and have a high...
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Incident Resolution Specialist
1 month ago
Manchester, United Kingdom AJ Bell Management Limited Full timeIncident Resolution SpecialistWe are seeking an experienced Incident Resolution Specialist to join our team at AJ Bell Management Limited. This role will involve taking ownership of Major Incidents and driving problem management to reduce business risk.About the Role:Take ownership of Major Incidents.Drive problem management to reduce business risk.Lead...
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Cloud Incident Resolution Lead
3 weeks ago
Manchester, United Kingdom Cognizant Full timeWe offer a highly competitive estimated salary range of $90,000 - $140,000 per year.About the JobThis role is an excellent opportunity to join Cognizant's Infrastructure Services practice as an Incident Manager. The successful candidate will be responsible for ensuring the effective resolution of cross-major incidents while maintaining end-to-end SLA and...
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Technical Incident Resolution Analyst
1 month ago
Manchester, United Kingdom AJ Bell Management Limited Full timeKey ResponsibilitiesThe Technical Incident Resolution Analyst will be responsible for root cause analysis, monitoring, and capacity management. Additionally, you will document procedures and policies, ensuring that our systems are running efficiently and effectively.
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IT Incident Resolution Expert
7 days ago
Manchester, United Kingdom AJ Bell Management Limited Full timeAbout the JobThe successful candidate will be responsible for the resolution of system incidents reported via the Service Desk. This includes investigating live issues, ensuring systems remain fully functional and collaborating with the team to deliver excellent support.We are looking for someone with a good working knowledge of SQL and/or PowerShell...
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Critical Incident Resolution Specialist
1 month ago
Manchester, United Kingdom Cognizant Full timeCognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing, Service Desk, Network Services and Environment Management Services.Key...
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Critical Incident Resolution Specialist
2 weeks ago
Manchester, United Kingdom Cognizant Full timeCognizant Infrastructure Services is a global leader in IT infrastructure and Cloud services. We are seeking an experienced Critical Incident Resolution Specialist to join our team.About the Role:Assess business impact and urgency, declare critical incidents, and trigger business continuity procedures.Manage service restoration or impact reduction...
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Incident and Problem Resolution Specialist
2 days ago
Manchester, United Kingdom AJ Bell Management Limited Full timeAs an IT Incident and Problem Manager at AJ Bell Management Limited, you will play a vital role in ensuring the smooth operation of our IT services. With a focus on delivering exceptional service quality, you will lead dynamic teams and drive problem management processes to minimize repeat incidents and optimize IT services.About the JobThe ideal candidate...
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Manchester, United Kingdom National Highways Full timeJob DescriptionAbout the Role:The National Highways team is seeking an experienced Operational Technology Incident Resolution Specialist to join our Technology Operations Centre (TOC). As a key member of our team, you will be responsible for managing incidents related to our Operational Technology roadside devices that operate and monitor the Strategic Road...
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Incident Management Expert
16 hours ago
Manchester, United Kingdom Smart DCC Full timeJob Title: Incident Management ExpertLocation: Manchester (Hybrid working model, an expectation of 3 days in the week on site)Salary: Competitive Salary plus performance related bonus and shift allowance (£60,000 - £80,000 per annum)Company Overview: Smart DCC is a dynamic and innovative organisation that prioritises security and excellence. We are seeking...
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Incident Response Expert
2 weeks ago
Manchester, United Kingdom NCC Group Full timeWe are looking for an experienced Incident Response Expert to join our Cloud XDR Team. As an Incident Response Expert, you will be responsible for performing in-depth analysis of security alerts using Microsoft XDR suite (Sentinel/Defender) and documenting processes related to security monitoring procedures.Lead incident response efforts, providing...
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Incident Response Expert
14 hours ago
Manchester, United Kingdom NCC Group Full timeIncident Response Expert: Protecting Organizations from Cyber ThreatsNCC Group is a leading cybersecurity company that specializes in incident response and management. We are looking for an experienced Incident Response Expert to join our team and help us protect organizations from cyber threats.The estimated salary for this position is around £65,000 -...
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Software Support Analyst
2 months ago
Manchester, United Kingdom AJ Bell Management Limited Full timeCompany OverviewAJ Bell Management Limited is a fast-moving company delivering a varied and rapid programme of change in the Technology Services department. The successful candidate will be part of a dynamic team responsible for ensuring that systems remain fully functional.Job DescriptionIncident resolution (including Major Incidents) of requests adhering...
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Major Incident and Problem Manager
1 week ago
Manchester, United Kingdom The Ardonagh Group Full timeResponsible for managing the major incident process for urgent and high business impacting incidents, ensuring that customer communications, triage, 3rd party escalations and service resolution are all managed with urgency, care & professionalism. The Major Incident & Problem Manager is responsible for owning incident and problem resolution, working...
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Senior Security Operations
1 month ago
Manchester, United Kingdom Cloud Decisions Full timeSenior Security Operations / Incident Analyst x3 6 month contract To £525 a day *Based hybrid, remote + site 5-6 days a month* Manchester, Birmingham or Maidenhead all work High level overview: Essentially 3x Microsoft Security advanced L2 SOC Analysts, or L3 SOC Analysts, depending on your work environments as this requires more than most!Based remote plus...
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Dispute Resolution Expert
1 week ago
Manchester, United Kingdom RSM Full timeDispute Resolution Expert WantedRSM seeks a highly skilled and experienced Dispute Resolution Expert to join our growing team in the North West Region.In this challenging yet rewarding role, you will work closely with clients to resolve complex tax disputes and enquiries, ensuring their interests are represented effectively. Key responsibilities...