Director of Housing Operations

10 hours ago


Peterborough, Peterborough, United Kingdom Greenacre Recruitment Ltd Full time

Head of Housing Services

The Head of Housing Services is a critical role in driving high performance across regional housing services.

Salary: £55,000 per annum

Job Overview:

We are seeking an experienced leader to join our team as the Head of Housing Services. This role will be responsible for leading and managing a team of professionals responsible for Income Management, Tenancy Management, Anti-Social Behaviour, and Complaints.

  1. You will foster a culture of high performance and accountability through regular one-to-ones, performance appraisals, and personal development.
  2. You will ensure all service standards are met, focusing on quality control and continuous improvement.
  3. You will maintain expertise in housing policies and regulations.
  4. You will act as the key contact for external partners, overseeing service agreements and representing the organization externally.
  5. You will oversee budget management and resource allocation to meet organizational objectives.

Requirements:

  • A proven track record of leading a service area or multi-disciplinary team, achieving results through customer-focused services.
  • Strong experience in budget management, with a focus on delivering cost-effective services and assessing risks.

Location: Peterborough

Duration: 6 months FTC (Fixed Term Contract)



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