Housing Services Director

5 hours ago


Peterborough, Peterborough, United Kingdom CV-Library Full time

Job Title: Head of Regional Housing

We are seeking a strategic leader to oversee our regional housing services, ensuring service areas meet and exceed expectations.

About the Role

This role is critical in driving high performance across the regional housing function, overseeing a team of professionals managing income management, tenancy and neighbourhood management, ASB management, and complaints.

Key Responsibilities
  1. Foster a culture of high performance and accountability, conducting regular one-to-ones and performance appraisals, and ensuring personal development for team members.
  2. Ensure all service standards are met, with a focus on quality control and continuous improvement, maintaining expertise in housing policies and regulations.
  3. Oversight of budget management and resource allocation, ensuring efficient spend and assessing return on investment.
  4. Act as the key contact for external partners, overseeing service agreements and representing the organization in external engagements.
Requirements
  1. Proven track record of leading a service area or multi-disciplinary team, achieving results through customer-focused services.
  2. Strong experience in budget management, delivering cost-effective services and assessing risks.

The ideal candidate will have a salary range of £55,000 per annum.

This fixed-term contract is based in Peterborough, offering an excellent opportunity to develop your skills and experience in regional housing services.


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