Senior Operations Director
1 week ago
As Senior Operations Director for Westone Housing Ltd's Insurance Sector, you will be responsible for leading a high-performing Operations team.
Key Responsibilities- Inspire and lead your team to achieve exceptional performance, from hiring and onboarding to mentoring and accelerating their professional development.
- Collaborate with our Key Account Manager to create and execute forward-thinking strategies that drive growth and performance in the Insurance Sector.
- Manage resources effectively, forecasting and planning to meet changing requirements and ensuring seamless delivery of projects.
- Lead the team safely, enforcing rigorous adherence to Time, Cost, and Quality requirements in line with our commercial model.
- Collaborate with our Leadership Team as required to support other leaders in driving business strategy forward.
- Drive daily operations efficiently, optimising workflows and ensuring consistent excellence in SLA performance.
- Sourcing and developing approved contractors that meet Company standards.
- Implementing departmental performance criteria, setting tasks and deadlines to ensure successful project outcomes.
- Driving sector performance to exceed annual budget targets.
- Maintaining accurate project documentation, including Employer's Requirements, pre-construction information, and detailed specifications.
- Coordinating project programmes with stakeholders and maintaining regular communication regarding potential business impact and mitigation options.
Salary: £60,000 - £80,000 per annum depending on experience.
About You- Proven people management skills with a positive track record of leadership.
- A minimum of 5 years' experience in the Construction and Insurance Industry.
- Excellent written and verbal communication skills.
- Strong organisational and time management skills.
- A proactive and solution-focused approach to problem-solving.
- Proficiency in Microsoft Office Suite.
- Company pension scheme.
- Employee discount.
- On-site parking.
- Wellness programmes.
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