Senior Operations Director

1 week ago


Peterborough, Peterborough, United Kingdom Westone Housing Ltd Full time
About the Role

As Senior Operations Director for Westone Housing Ltd's Insurance Sector, you will be responsible for leading a high-performing Operations team.

Key Responsibilities
  • Inspire and lead your team to achieve exceptional performance, from hiring and onboarding to mentoring and accelerating their professional development.
  • Collaborate with our Key Account Manager to create and execute forward-thinking strategies that drive growth and performance in the Insurance Sector.
  • Manage resources effectively, forecasting and planning to meet changing requirements and ensuring seamless delivery of projects.
  • Lead the team safely, enforcing rigorous adherence to Time, Cost, and Quality requirements in line with our commercial model.
  • Collaborate with our Leadership Team as required to support other leaders in driving business strategy forward.
  • Drive daily operations efficiently, optimising workflows and ensuring consistent excellence in SLA performance.
  • Sourcing and developing approved contractors that meet Company standards.
  • Implementing departmental performance criteria, setting tasks and deadlines to ensure successful project outcomes.
  • Driving sector performance to exceed annual budget targets.
  • Maintaining accurate project documentation, including Employer's Requirements, pre-construction information, and detailed specifications.
  • Coordinating project programmes with stakeholders and maintaining regular communication regarding potential business impact and mitigation options.

Salary: £60,000 - £80,000 per annum depending on experience.

About You
  • Proven people management skills with a positive track record of leadership.
  • A minimum of 5 years' experience in the Construction and Insurance Industry.
  • Excellent written and verbal communication skills.
  • Strong organisational and time management skills.
  • A proactive and solution-focused approach to problem-solving.
  • Proficiency in Microsoft Office Suite.
Benefits
  • Company pension scheme.
  • Employee discount.
  • On-site parking.
  • Wellness programmes.


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