Senior Customer Care Lead
3 weeks ago
We are seeking a Senior Customer Care Lead to join our busy, professional team at Job Solutions Ltd. As a key member of our Management team, you will play a critical role in managing a team of Customer Care Advisors and driving efficiency through leadership, process reviews, and continual improvement.
Key Responsibilities:- Recruit, coach, mentor, and develop Customer Care Advisors
- Carry out monthly 1:1s, mid-year, and yearly appraisals
- Set clear goals and deploy strategies focused towards these goals
You will work closely with the Directors of Sales to maintain and develop sales of products to UK Specification accounts. Additionally, you will manage the pricing and quotations/campaigns cycle for the Retail, Specification, and Export Markets.
The estimated salary for this position is £45,000 - £55,000 per annum, depending on experience. If you are a proven leader with excellent communication skills and a patient approach, we encourage you to apply.
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Customer Care Lead
1 week ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob OverviewWe are seeking an experienced Customer Care Lead to join our team at Job Solutions Ltd. This is a 14-month fixed term contract role, providing maternity cover for a busy professional team.The successful candidate will be responsible for managing a team of Customer Care Advisors, driving efficiency through leadership and process reviews, and...
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Customer Care Lead
2 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Description:**Role Overview:**The Customer Care Manager plays a pivotal role in managing a team of Customer Care Advisors who handle administrative and service aspects of the ordering cycle for the Specifications channel. This position requires strong leadership skills to drive efficiency, process reviews, and continual improvement, ensuring the...
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Care Team Lead
2 weeks ago
Bridgwater, Somerset, United Kingdom Somerset Care Full timeAbout Us Somerset Care is an award-winning not-for-profit provider of care across the South West. We are dedicated to providing the support and care our residents deserve. We are seeking a motivated and experienced Night Supervisor to join our team at Sydenham House. As a key member of our management team, you will be responsible for leading and guiding your...
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Care Team Lead
7 days ago
Bridgwater, Somerset, United Kingdom Somerset Care Full timeCompany Overview">">Somerset Care is an award-winning not-for-profit provider of care across the South West. When people think about care, they think of the Somerset Care Group.Salary">">$13.64 per hour (£14.36)Job Description">">As a valued member of our team, you will be leading and guiding your care team to deliver a quality service to our...
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Senior Care Manager
3 weeks ago
Bridgwater, United Kingdom Forest Care Selection Full timeJob Title: Senior Care ManagerLocation: Bridgwater AreaSalary: Up to £38,500 plus bonusCompany OverviewForest Care Selection is a leading provider of care and support services for individuals with Learning Disabilities. We are currently working with one of our established partners to find a skilled Senior Care Manager who will oversee the running of a...
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Care Team Lead
2 weeks ago
Bridgwater, United Kingdom Voyage Care Ltd Full timeRole Overview: We are seeking a highly skilled and dedicated individual to fill the position of Senior Support Worker at Voyage Care Ltd. As a key member of our management team, you will be responsible for providing day-to-day supervision and management of our residential service in North Petherton.About the Role: This is an exciting opportunity for someone...
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Senior Care Coordinator
2 weeks ago
Bridgwater, United Kingdom Voyage Care Ltd Full timeSenior Care Coordinator Wanted: Voyage Care Ltd is recruiting a skilled and compassionate individual to fill the position of Senior Support Worker at our residential service in North Petherton. As a key member of our team, you will work closely with the Manager to deliver high-quality care and support, promoting independence and choice for our...
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Senior Care Coordinator
2 weeks ago
Bridgwater, United Kingdom Voyage Care Ltd Full timeAbout the RoleWe are looking for a highly skilled and experienced Senior Support Worker to lead our residential service in North Petherton. As a key member of our management team, you will be responsible for providing day-to-day support to individuals, supervising staff, and contributing to the overall success of the service.The ideal candidate will have a...
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Customer Care Manager Lead
3 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob OverviewWe are seeking a highly experienced Customer Care Manager to join our team at Job Solutions Ltd. This role offers a unique opportunity to lead a team of Customer Care Advisors and drive efficiency through leadership, process reviews, and continual improvement.Key ResponsibilitiesRecruit, coach, mentor, and develop Customer Care Advisors to excel...
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Customer Care Team Lead
3 weeks ago
Bridgwater, United Kingdom Job Solutions Ltd Full timeJob OverviewWe are seeking an experienced Customer Care Manager to join our team at Job Solutions Ltd.The ideal candidate will have a proven track record in managing a team of customer care advisors and driving efficiency through leadership and process reviews.ResponsibilitiesRecruit, coach, mentor and develop customer care advisorsCarry out monthly 1:1s,...
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Care Team Lead
3 days ago
Bridgwater, Somerset, United Kingdom Voyage Care Ltd Full time £13Company OverviewAt Voyage Care Ltd, we strive to deliver exceptional care and support services that make a meaningful difference in the lives of our clients. Our team of dedicated professionals is committed to providing high-quality care and support that promotes independence, dignity, and well-being.As a Senior Support Worker with us, you will play a vital...
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Senior Care Assistant
7 months ago
Bridgwater, United Kingdom Notaro Care Homes Full time**Role: Senior Care Assistant** **Location: Casa Di Lusso Nursing Home, Bridgwater** **Hours: Full time - 34.5-46 hours per week, 07.45-20.00, including alternate weekends.** **Salary: Starting at £12.00 per hour (+£2 p/h overtime)** **THE ROLE** **We are recruiting for a committed and passionate Senior Care Assistant to work at our 88-bed Dementia...
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Senior Care Professional
2 weeks ago
Bridgwater, Somerset, United Kingdom Voyage Care Ltd Full timeSenior Support Workers play a vital role in our residential service in North Petherton. As a Senior Care Professional, you will be responsible for providing direct care to our clients, supporting them to gain independence in their daily lives, and assisting the Manager with day-to-day supervision and management of the service.You will work closely with our...
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Customer Care Manager Lead
2 weeks ago
Bridgwater, United Kingdom Job Solutions Ltd Full timeJob Description:Job Solutions Ltd is seeking a seasoned leader to assume the role of Customer Care Manager. As part of the Management team within the Customer Care department, this individual will be responsible for managing a team of Customer Care Advisors and driving efficiency through leadership and process reviews.Key Responsibilities:• Recruit, coach,...
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Senior Care Operations Manager
3 weeks ago
Bridgwater, United Kingdom Voyage Care Ltd Full timeCompany Overview:Voyage Care Ltd is a sector-leading organization that provides residential care services for individuals with autism, brain injury, and mental health needs.We value diversity, encourage self-expression, and prioritize staff well-being and job security.Job Summary:The Senior Care Operations Manager will lead the day-to-day service operations...
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Customer Care Team Lead
3 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob SummaryRetail Customer Care Manager plays a critical role in managing a team of Customer Service Advisors, ensuring sales growth and efficient administrative processes.Key ResponsibilitiesRecruit, coach, mentor, and develop Customer Care Advisors. Conduct regular 1:1s, mid-year, and yearly appraisals. Work closely with the Retail Director of Sales to...
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Care Management Lead
3 days ago
Bridgwater, Somerset, United Kingdom Voyage Care Ltd Full timeRole OverviewVoyage Care Ltd is seeking a skilled Registered Service Manager to lead our residential service in Bridgwater, Somerset. As a key member of our management team, you will be responsible for managing the day-to-day operations, developing and implementing support plans, conducting care needs assessments, and ensuring regulatory requirements are...
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Customer Care Manager Lead
2 weeks ago
Bridgwater, United Kingdom Job Solutions Ltd Full timeJob SummaryWe are seeking a highly skilled CUSTOMER CARE MANAGER to join our team at Job Solutions Ltd. This is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.The successful candidate will be responsible for managing a team of Customer Care...
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Care Assistant/senior Care Assistant
7 months ago
Bridgwater, United Kingdom Real Care Group Ltd Full timeCare Assistants & Senior Care Assistants Needed Permanent - Full Time, Days or Night Shifts Available Elderly Residential Care £10.50- Care Assistants £11.56 - Senior Care Assistants As a Care Assistant at you will provide the highest quality of care to residents enabling them to live later life well. Duties will be varied and include supporting...
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Care Service Lead
3 weeks ago
Bridgwater, Somerset, United Kingdom Voyage Care Ltd Full timeAbout the RoleWe are recruiting a Registered Service Manager to lead our residential service in Bridgwater, Somerset. As a key member of our team, you will work closely with local authorities, healthcare professionals, and families of the people we support.You will be responsible for managing the day-to-day running of the service(s), developing and...