Housing Advice Specialist

6 days ago


London, Greater London, United Kingdom Novax Recruitment Ltd Full time

Job Title: Housing Advice Officer

Location: Remote

Job Type: Full-time/Contract

Pay Rate: £24 Per Hour


The Role:

To act as the primary point of contact for clients and others presenting to the service, providing a high level of customer service and support.

To conduct initial assessments to identify support and housing needs for clients who may be vulnerable with complex needs, utilizing knowledge of housing-related support services and the housing options approach to homelessness prevention.

To provide a comprehensive, person-centered information, advice, guidance, intervention, assessment, assistance, and practical support service to residents, enabling them to make informed choices in relation to their housing needs and signposting as necessary.

To conduct holistic assessments of housing, health, and social care needs, providing appropriate interventions and referrals, with the aim of minimizing avoidable escalation to homelessness and the use of higher-level statutory and crisis service provision.


The Candidate:

  • Knowledge of housing-related support services and the housing options approach to homelessness prevention.
  • Knowledge of the support needs of vulnerable adults in housing need.
  • Knowledge of support services available to vulnerable adults.


Key Responsibilities:

  • Provide high-quality information, advice, and guidance to clients.
  • Conduct initial assessments to identify support and housing needs.
  • Develop and implement personalized support plans.
  • Collaborate with internal and external stakeholders to ensure effective service delivery.


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