Service Centre Advisor

4 days ago


Edinburgh, Edinburgh, United Kingdom Halfords Group PLC Full time
About the Role

We are looking for an experienced Service Centre Advisor to join our team in Edinburgh. As a key member of our customer service team, you will be responsible for handling customer enquiries and resolving any issues that may arise.

The successful candidate will have a proven track record of delivering excellent customer service and experience working in a customer-facing environment. They will also possess strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Our customers expect a high level of service, and we are committed to providing them with the best possible experience. If you have a passion for delivering exceptional customer service and want to be part of a dynamic team, then this could be the ideal role for you.

Key Responsibilities
  • Handle customer enquiries and resolve any issues that may arise
  • Work effectively as part of a team to achieve business objectives
  • Maintain a thorough knowledge of our products and services
  • Provide regular feedback and suggestions for improvement
Requirements
  • Proven track record of delivering excellent customer service
  • Experience working in a customer-facing environment
  • Strong communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment
What We Offer
  • A competitive salary of £16,061 per annum + bonus
  • A comprehensive benefits package including 6 weeks' annual leave
  • Opportunities for career progression and professional development
  • A fun and supportive work environment


  • Edinburgh, Edinburgh, United Kingdom Cameron Clarke Associates Full time

    Service Advisor Role at Cameron Clarke AssociatesWe are seeking a skilled Service Advisor to join our team at Cameron Clarke Associates in Edinburgh. The ideal candidate will have experience working in a fast-paced dealership environment and possess strong communication skills.As a Service Advisor, you will be responsible for ensuring the efficient operation...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    About UsTrip.com Group is a leading global travel service provider, founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021. Our company integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.We have four contact centres around the globe based in Japan,...

  • Service Advisor

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Arnold Clark. Careers Full time

    About the RoleWe are seeking a skilled Service Advisor to join our team at Arnold Clark. Careers in Edinburgh Seafield MG branch. This is a fantastic opportunity for an articulate and warm communicator to deliver a fantastic experience for all our service and vehicle repair customers.Key ResponsibilitiesHandle all customer requirements for service and...


  • Edinburgh, Edinburgh, United Kingdom Henderson Scott Full time

    About the RoleHenderson Scott is looking for a Technical Support Specialist to join its team in Edinburgh. The successful candidate will be responsible for providing technical support and resolving issues related to Desktops, laptops and mobile phones.You will work closely with the service centre team to resolve technical issues and improve overall customer...


  • Edinburgh, Edinburgh, United Kingdom Sytner Group Full time

    About the RoleWe are seeking an experienced Service Advisor to join our team at Graypaul Ferrari Maserati Edinburgh.This challenging yet rewarding role requires exceptional customer care skills and the ability to build long-lasting relationships with clients. As a Sytner Service Advisor, you will be the vital link between our clients and our workshop,...

  • Parts Advisor

    1 month ago


    Edinburgh, Edinburgh, United Kingdom Sytner Group Full time

    About the RoleSytner Group is seeking a skilled Parts Advisor to support our team at Porsche Centre Edinburgh.As a Parts Advisor, you will demonstrate a 'One Team' approach, communicating effectively with internal and external customers/suppliers. You will ensure all requests are handled promptly, and provide assistance with parts identification, searching,...


  • Edinburgh, Edinburgh, United Kingdom CV-Library Full time

    Join our team at Anderselite as we seek an experienced Facilities Manager to lead our Centre Facilities Manager team in Edinburgh.Job Summary:Lead and manage a dedicated team to identify business opportunities and drive performance.Act as an advisor to clients, providing expert guidance on facilities management.Develop and maintain strong relationships with...

  • Dementia Advisor

    1 month ago


    Edinburgh, Edinburgh, United Kingdom Alzheimer Scotland Full time

    Job Opportunity: Dementia AdvisorAlzheimer Scotland is seeking a dedicated and compassionate Dementia Advisor to join our team in Inverness and Nairn. As a key member of our team, you will play a vital role in improving the lives of people living with dementia, their families, and carers.Key Responsibilities:Provide advice, information, and practical support...

  • Service Advisor

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a highly motivated Service Advisor to provide exceptional customer care and act as the vital link between our clients and our workshop.As a Service Advisor, you will inform and consult with clients on vehicle servicing, keeping them up-to-date at every stage of their journey through the service department.You will also liaise...


  • Edinburgh, Edinburgh, United Kingdom playced Full time

    We are seeking a skilled Customer Service Advisor to join our team at Playced. This is a 12-month fixed term contract based in Edinburgh, with a salary of £22,500 per annum.The role involves handling incoming calls, making outbound follow-up calls, and escalating queries and complaints where necessary. You will also be responsible for gathering information...


  • Edinburgh, Edinburgh, United Kingdom Clan Childlaw Full time

    **About the Role:**We are looking for an experienced lawyer to take a lead role in strategic litigation and deliver our unique child-centred legal services. The successful candidate will be expected to obtain certification as a lawyer for children and receive comprehensive training to develop their knowledge and practice in our key areas.As part of our...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    Job Title: German Speaking Customer Service AdvisorAbout the Role:We are seeking a passionate and enthusiastic German speaking Customer Advisor to join our team in our Edinburgh office. As a Customer Advisor, you will be the first point of contact for our customers, providing exceptional service and resolving their queries via call, chat, and email.Key...


  • Edinburgh, Edinburgh, United Kingdom Sunbelt Rentals Careers Full time

    About The JobAt Sunbelt Rentals Careers, we're looking for a skilled Service Delivery Advisor to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring they receive a best-in-class experience. Your primary goal will be to build strong relationships with our customers,...


  • Edinburgh, Edinburgh, United Kingdom Firrhill Medical Centre Full time

    Job Summary:Firrhill Medical Centre is seeking a highly organized and efficient Medical Support Services Specialist to join our team. As a key member of our administrative staff, you will be responsible for providing administrative support to our healthcare professionals, ensuring the smooth operation of our practice.The ideal candidate will have excellent...


  • Edinburgh, Edinburgh, United Kingdom Trip Full time

    At Trip.com Group, we are on a mission to make travel easier, cheaper, and more enjoyable for everyone. As a leading global travel service provider, we offer a unique opportunity for candidates to join our team in Edinburgh and be part of a dynamic and fast-paced environment.We are seeking a highly motivated and customer-centric Global Travel Service Advisor...

  • Senior Tax Advisor

    1 month ago


    Edinburgh, Edinburgh, United Kingdom KPMG Full time

    The RoleWe are seeking a highly skilled Tax Advisory Manager to join our team in the North and Scotland region, based in Edinburgh. This is a challenging advisory role that involves working with high net worth individuals and entrepreneurial businesses, providing expert tax advice and solutions.Key ResponsibilitiesDeliver a high-quality personal tax service...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    We're Looking for a Dedicated Dutch Speaking Customer Service AdvisorAt Trip.com Group, we're committed to providing exceptional customer service to our travelers worldwide. We're seeking a passionate and enthusiastic Dutch Speaking Customer Service Advisor to join our team in Edinburgh, UK.Key Responsibilities:Provide exceptional service to our customers,...


  • Edinburgh, Edinburgh, United Kingdom United Kingdom Education Centre Full time

    Job Title: Mandarin / English Part-time Education Advisor – Edinburgh Contract Type: Casual Working Hours: Up to 20 hours per week Location: Edinburgh (on-site) Salary: per hour plus uncapped commissions Job Overview: We are seeking a dynamic and highly driven individual who will effectively promote international education and continuously strive to...


  • Edinburgh, Edinburgh, United Kingdom Trip Full time

    Company OverviewTrip is a leading online travel brand, founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021. We have four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages.SalaryWe offer a competitive salary of £24,000 per annum, plus a £1000 language...

  • Service Advisor

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Eastern Western Motor Group Full time

    Senior Service Advisor Eastern Western Motor Group Salary up to £29,000. OTE up to £35,000.Colleague Benefits:Enjoy your birthday off on us every yearColleague Discount: We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.Industry leading training and development opportunities.Access to Vitality at Work...