Customer Service Representative

4 weeks ago


Devon, United Kingdom RGB Recruitment Full time
Customer Service Coordinator Opportunity

We are seeking a highly skilled Customer Service Coordinator to join our team at RGB Recruitment. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.

Key Responsibilities:
  • Manage incoming customer calls and respond to customer inquiries in a timely and professional manner.
  • Collaborate with internal teams to resolve customer issues and concerns.
  • Process customer complaints and resolve issues in accordance with company policies and procedures.
  • Provide accurate and timely information to customers regarding their accounts and services.
  • Develop and maintain strong relationships with customers to ensure their continued satisfaction with our services.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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