Customer Service Representative
4 weeks ago
Customer Service Advisor Job Description
We are seeking an enthusiastic and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and live chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with the customer service team to achieve sales and customer satisfaction targets
- Participate in ongoing training and development to improve customer service skills and product knowledge
Requirements:
- Passion for customer service and enthusiasm to learn new skills
- Experience using emails and live chat (desirable)
- IT skills
- Experience working in a customer-focused role
What We Offer:
- A competitive hourly rate of £11.67
- Paid weekly
- 28 days annual leave
- Pension scheme
This is a temporary position with a real and achievable opportunity to become a permanent member of staff. If you are a motivated and customer-focused individual who is looking to start or advance your career in customer service, we encourage you to apply.
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