Luxury E-commerce Customer Service Manager
1 month ago
We are seeking a highly skilled Customer Service Manager to deliver exceptional customer experience for our luxury e-commerce brand.
This is a fantastic opportunity for an experienced professional with a strong background in general e-commerce and excellent communication skills to join our team at Bloom Search International.
The ideal candidate will have the ability to work efficiently with customers via email, chat, and other channels, ensuring a seamless and luxurious customer service experience.
Key responsibilities include delivering exceptional customer service, communicating with customers, recording and escalating issues, tracking customer metrics, implementing e-commerce strategies, and working closely with internal teams.
The successful candidate will have a proven track record of providing outstanding customer service, ideally within e-commerce and luxury fashion, and previous experience with Shopify and Zendesk is desirable.
A competitive salary of $70,000 - $80,000 per annum, commensurate with experience, is on offer for this exciting opportunity.
-
Luxury E-Commerce Expert
1 hour ago
London, Greater London, United Kingdom SWATCH GROUP Full timeAbout the RoleThis is an exciting opportunity to join Swatch Group as a Luxury E-Commerce Expert. As a key member of our team, you will be responsible for managing OMEGA UK's E-Commerce customer services and CRM, ensuring exceptional customer experience and driving business growth.
-
Luxury E-commerce Content Manager
1 week ago
London, Greater London, United Kingdom The Invisible Collection Full timeJob Title: Luxury E-commerce Content ManagerOverviewThe Invisible Collection is seeking an experienced Luxury E-commerce Content Manager to join our team. In this role, you will be responsible for creating and managing high-quality content that showcases our luxury products and enhances the overall customer experience.Responsibilities• Create and publish...
-
E-commerce Manager
2 hours ago
London, Greater London, United Kingdom Pippa Small Jewellery Full timePippa Small Jewellery: A Luxury E-commerce OpportunityWe are seeking a highly skilled E-commerce Executive to join our team in Notting Hill. As a boutique luxury and ethical jewellery brand, we strive to set a new standard for sustainable practices.The successful candidate will oversee the day-to-day operations of our Shopify platform, ensuring seamless...
-
Luxury E-commerce Manager
1 month ago
London, Greater London, United Kingdom SKYWIRE London Full timeSkywire London seeks a highly skilled Luxury E-commerce Manager to join our team. The ideal candidate will have a strong background in project management, with experience working in the luxury industry or fashion sector.An estimated salary of £70,000 - £90,000 per year, based on experience.About UsWe are a leading London-based agency specializing in...
-
Luxury E-commerce Design Expert
1 week ago
London, Greater London, United Kingdom ANCC Studio Ltd Full timeWe are looking for a highly skilled and experienced Luxury E-commerce Design Expert to join our team at ANCC Studio Ltd.About the RoleThis is an exciting opportunity to work on designing high-end user experiences for fashion and luxury e-commerce brands. As a freelancer, you will have the freedom to create innovative and engaging interfaces that drive sales...
-
E-commerce Growth Manager
7 days ago
London, Greater London, United Kingdom Publicis Commerce Full timeE-commerce Growth ManagerJob OverviewPublicis Commerce is seeking an E-commerce Growth Manager to join their team. In this role, you will be responsible for driving business growth through the development and implementation of comprehensive retail strategies.You will work closely with the Commerce team and Retail Media Director to respond to briefs, make...
-
E-commerce Manager
7 days ago
London, Greater London, United Kingdom Pippa Small Jewellery Ltd Full timeAbout Pippa Small Jewellery LtdPippa Small is a luxury and ethical jewellery brand based in Notting Hill, committed to setting a new standard for sustainable practices.Job DescriptionWe are seeking a highly skilled E-commerce Manager for maternity cover to lead our Shopify platform and drive e-commerce sales targets.Key Responsibilities:Oversee day-to-day...
-
Director of E-commerce Partnerships
2 weeks ago
London, Greater London, United Kingdom Publicis Commerce Full timePublicis Commerce: Director of E-commerce PartnershipsWe are seeking a highly experienced Director of E-commerce Partnerships to drive strategic partnerships and growth initiatives within Publicis Commerce. This role will work closely with the Commerce team and Retail Media Director to develop and execute partnership plans, identify new business...
-
E-commerce Customer Experience Specialist
2 weeks ago
London, Greater London, United Kingdom Bloom Search International Full timeAt Bloom Search International, we are seeking an E-commerce Customer Experience Specialist to deliver exceptional customer service aligned with our luxury brand's tone and voice. This role requires a strong background in e-commerce, enabling the ability to effectively handle customer inquiries via email, chatbots, and live chat.The ideal candidate will have...
-
Luxury E-commerce Trader
1 month ago
London, Greater London, United Kingdom Salt Digital Recruitment Full timeLuxury E-commerce TraderSalt Digital Recruitment is partnering with a leading luxury cosmetics brand to find an experienced freelance Luxury E-commerce Trader who can join their eCommerce team.This role focuses on creating and executing an omni-channel brand strategy to strengthen the digital flagship site, driving conversion, revenue, and traffic through...
-
London, Greater London, United Kingdom The Invisible Collection Full timeE-commerce Content Creation Coordinator Job DescriptionWe are seeking an experienced E-commerce Content Creation Coordinator to join our team. As a key member of our content team, you will be responsible for creating and publishing high-quality content that showcases our luxury products and enhances the overall customer experience.Key Responsibilities•...
-
E-commerce Visual Merchandiser
3 hours ago
London, Greater London, United Kingdom 360 TALENT LONDON Full timeWe are seeking a passionate and skilled E-commerce Visual Merchandiser to join our esteemed luxury fashion team in Central London.The successful candidate will be responsible for creating captivating online product presentations that embody the elegance and sophistication of our brand. This includes designing and implementing innovative virtual merchandising...
-
Senior E-commerce Manager
1 week ago
London, Greater London, United Kingdom SitePoint Pty Full timeWe are seeking an experienced Senior E-commerce Manager to join our team and drive the success of our e-commerce channels. As a Senior E-commerce Manager, you will be responsible for developing and executing e-commerce strategies to drive business growth and improve customer experience.You will oversee website development, manage online sales and...
-
E-commerce Operations Manager
2 weeks ago
London, Greater London, United Kingdom Selfridges Full timeJob Title: E-commerce Operations ManagerEstimated Salary: £60,000 - £80,000 per annumAbout the RoleWe are looking for an experienced E-commerce Operations Manager to join our team at Selfridges. As a key member of our digital operations team, you will be responsible for ensuring the smooth end-to-end customer journey across our e-commerce platform.The...
-
E-Commerce Growth Manager
2 weeks ago
London, Greater London, United Kingdom Publicis Commerce Full time**Grow Your Career with Publicis Commerce**We are seeking an experienced E-Commerce Growth Manager to join our team in London. As a key member of our Commerce division, you will play a critical role in driving business growth through innovative retail strategies and data-driven insights.**Salary:** £75,000 - £105,000 per annum, depending on experience**Job...
-
London, Greater London, United Kingdom ANCC Studio Ltd Full timeJob Title: Creative UI Designer for Fashion and Luxury E-commerceSalary: £60-£80 per hour, depending on experienceAbout the Role:This is an exciting opportunity to join ANCC Studio Ltd as a freelance UI designer specializing in fashion and luxury e-commerce. As a key member of our design team, you will be responsible for creating visually stunning and...
-
London, Greater London, United Kingdom ANCC Studio Ltd Full timeJob Overview:As a freelance UI designer at ANCC Studio Ltd, you will have the opportunity to work on exciting fashion and luxury e-commerce projects, creating visually stunning and user-friendly interfaces for our clients' platforms. We are looking for a highly skilled and experienced designer with a strong background in fashion and luxury e-commerce.About...
-
Luxury Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom The SWATCH Group Full time**Customer Experience Expert Wanted**We are looking for a highly motivated and customer-focused Luxury Customer Experience Manager to join our team at The SWATCH Group. As a key member of our e-commerce team, you will be responsible for delivering exceptional customer experiences and driving business growth.The ideal candidate will have a strong background...
-
Senior E-Commerce Specialist
4 weeks ago
London, Greater London, United Kingdom The SWATCH Group Full time**Role Overview**We are seeking a highly skilled and experienced Senior E-Commerce Specialist to join our team at The SWATCH Group. This is an exciting opportunity to work with a leading luxury brand and contribute to the success of our e-commerce platform.The ideal candidate will have a strong background in customer service, e-commerce, and CRM, with...
-
E-commerce Platform Manager
3 weeks ago
London, Greater London, United Kingdom OpenSourced Full timeWe are looking for a highly skilled E-commerce Platform Manager to oversee the growth and performance of our luxury housewares e-commerce platforms in the UK and Europe.About the RoleYou will be responsible for managing and optimizing Google Ads campaigns, ensuring alignment with sales strategies and KPIs across all territories.You will analyze performance...