Luxury E-commerce Customer Service Manager
20 hours ago
We are seeking a highly skilled Customer Service Manager to deliver exceptional customer experience for our luxury e-commerce brand.
This is a fantastic opportunity for an experienced professional with a strong background in general e-commerce and excellent communication skills to join our team at Bloom Search International.
The ideal candidate will have the ability to work efficiently with customers via email, chat, and other channels, ensuring a seamless and luxurious customer service experience.
Key responsibilities include delivering exceptional customer service, communicating with customers, recording and escalating issues, tracking customer metrics, implementing e-commerce strategies, and working closely with internal teams.
The successful candidate will have a proven track record of providing outstanding customer service, ideally within e-commerce and luxury fashion, and previous experience with Shopify and Zendesk is desirable.
A competitive salary of $70,000 - $80,000 per annum, commensurate with experience, is on offer for this exciting opportunity.
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London, Greater London, United Kingdom undisclosed Full timeJob Summary: We are seeking an experienced Customer Service Manager to join our team, responsible for delivering exceptional customer service and support to our e-commerce customers.Key Responsibilities:Provide timely and effective support to customers via email, phone, and live chatLiaise with internal teams to resolve customer issues and queriesTrack and...
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Luxury E-commerce Manager
3 days ago
London, Greater London, United Kingdom SKYWIRE London Full timeSkywire London seeks a highly skilled Luxury E-commerce Manager to join our team. The ideal candidate will have a strong background in project management, with experience working in the luxury industry or fashion sector.An estimated salary of £70,000 - £90,000 per year, based on experience.About UsWe are a leading London-based agency specializing in...
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Director of E-commerce Expansion
2 weeks ago
London, Greater London, United Kingdom Astound Commerce Full timeAstound Commerce is a leading global digital commerce company, with 20+ years of experience and 1,400+ e-Commerce specialists. We provide end-to-end services from creating data-driven strategies to building e-commerce solutions for clients like Cartier, Neutrogena, Puma, Diageo, Adidas, and L'Oréal.Job OverviewThe Director of E-commerce Expansion will play...
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Luxury Skincare Brand E-commerce Strategist
2 weeks ago
London, Greater London, United Kingdom REOME Full timeAre you a seasoned professional with a passion for luxury skincare and e-commerce?We are seeking an experienced E-commerce Strategist to join our team at REOME, a pioneering luxury skincare brand known for its high-quality formulas and commitment to efficacy and sustainability.The ideal candidate will have a proven track record of driving growth and success...
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Luxury E-Commerce Manager
2 weeks ago
London, Greater London, United Kingdom REOME Full timeAbout the RoleREOME is seeking a highly skilled E-Commerce Manager to shape and drive our online presence in the luxury skincare market. As a key member of our team, you will oversee the customer journey from start to finish, ensuring our brand stands out in the competitive market.ResponsibilitiesEcommerce Strategy & ExecutionDevelop and implement an...
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E-commerce Manager
3 weeks ago
London, Greater London, United Kingdom The SWATCH Group Full timeMain ResponsibilitiesThe ideal candidate will be responsible for overseeing the OMEGA UK E-Commerce customer services and CRM, providing day-to-day support for the E-Commerce website, and regular reporting on KPIs, forecasting, and goal setting.Key TasksDevelop and manage the E-Commerce customer experience, focusing on building strong, commercial...
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Luxury E-commerce Trader
4 days ago
London, Greater London, United Kingdom Salt Digital Recruitment Full timeLuxury E-commerce TraderSalt Digital Recruitment is partnering with a leading luxury cosmetics brand to find an experienced freelance Luxury E-commerce Trader who can join their eCommerce team.This role focuses on creating and executing an omni-channel brand strategy to strengthen the digital flagship site, driving conversion, revenue, and traffic through...
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Luxury Fashion Ecommerce Leader
3 days ago
London, Greater London, United Kingdom Luxury Fashion Full timeA luxury fashion brand is seeking an e-commerce leader to drive online and B2B operations. The ideal candidate will have a proven track record in e-commerce management, particularly within the luxury fashion sector.The successful candidate will oversee day-to-day e-commerce platform operations, implementing site optimization strategies to enhance user...
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E-COMMERCE & CRM Specialist
2 weeks ago
London, Greater London, United Kingdom OMEGA SA Full time**Job Description**At OMEGA SA, we are looking for a highly skilled and experienced individual to join our team as an E-COMMERCE & CRM Executive. The successful candidate will be responsible for managing our UK E-Commerce customer services and CRM, ensuring exceptional customer experiences across all touchpoints.Main ResponsibilitiesManage OMEGA UK...
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London, Greater London, United Kingdom ANCC Studio Ltd Full timeJob Title: Creative UI Designer for Fashion and Luxury E-commerceSalary: £60-£80 per hour, depending on experienceAbout the Role:This is an exciting opportunity to join ANCC Studio Ltd as a freelance UI designer specializing in fashion and luxury e-commerce. As a key member of our design team, you will be responsible for creating visually stunning and...
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London, Greater London, United Kingdom ANCC Studio Ltd Full timeJob Overview:As a freelance UI designer at ANCC Studio Ltd, you will have the opportunity to work on exciting fashion and luxury e-commerce projects, creating visually stunning and user-friendly interfaces for our clients' platforms. We are looking for a highly skilled and experienced designer with a strong background in fashion and luxury e-commerce.About...
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E-Commerce Operations Specialist
4 weeks ago
London, Greater London, United Kingdom MAISON VIVIENNE Full timeJob DescriptionMAISON VIVIENNE seeks an E-Commerce Assistant to support our online sales operations. This role offers a valuable opportunity to gain hands-on experience in the fast-paced world of e-commerce and luxury fashion.Key ResponsibilitiesProduct Listing Management: Assist in managing and updating product listings on our e-commerce platforms to ensure...
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Tmall E-commerce Manager
3 weeks ago
London, Greater London, United Kingdom Monica Vinader Ltd Full timeAbout the RoleWe are seeking a dedicated and results-driven Tmall E-commerce Manager to join our team at Monica Vinader Ltd. As a key member of our e-commerce team, you will be responsible for driving the growth and success of our Tmall flagship store and RED store in China.Your primary focus will be on managing day-to-day e-commerce trading activities,...
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Digital E-commerce Specialist
3 days ago
London, Greater London, United Kingdom 3Search Full timeAbout the OpportunityWe are seeking a skilled Digital E-commerce Specialist to join our team at 3Search. This is a unique chance to shape our client's digital strategy and elevate the online customer journey.As a key contributor, you will oversee website operations, ensuring a seamless experience, and lead on e-commerce trading, budget forecasting, and...
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E-commerce Content Specialist
1 month ago
London, Greater London, United Kingdom The Invisible Collection Full timeWe are seeking a highly motivated and detail-oriented E-commerce Content Specialist to join our team at The Invisible Collection. As an E-commerce Content Specialist, you will play a key role in driving the success of our website by creating and maintaining high-quality content that showcases our luxury products.Key Responsibilities:Develop and implement...
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E-Commerce Operations Specialist
3 weeks ago
London, Greater London, United Kingdom MAISON VIVIENNE Full timeRole OverviewMaison Vivienne is seeking a highly motivated and detail-oriented individual to support our online sales operations as an E-Commerce Assistant. This internship offers a valuable opportunity to gain hands-on experience in the fast-paced world of e-commerce and luxury fashion.Key ResponsibilitiesManage and Update Product Listings: Assist in...
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E-commerce Operations Coordinator
4 weeks ago
London, Greater London, United Kingdom MAISON VIVIENNE Full timeJob DescriptionAs an E-commerce Assistant at MAISON VIVIENNE, you will play a vital role in supporting our online sales operations. This internship offers a unique opportunity to gain hands-on experience in the fast-paced world of e-commerce and luxury fashion.Key Responsibilities:Product Listings Management: Assist in managing and updating product listings...
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Luxury E-commerce Content Specialist
3 days ago
London, Greater London, United Kingdom The Invisible Collection Full timeJob DescriptionAs an E-commerce Content Assistant at The Invisible Collection, you will play a crucial role in driving continuous improvement to our website. You will work closely with the merchandising team to ensure that product imagery and visual assets meet brand standards and enhance the user experience.Key responsibilities include uploading and...
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Digital E-commerce Director
2 weeks ago
London, Greater London, United Kingdom 3Search Full timeRole OverviewThe E-commerce Manager will be a key contributor in shaping our client's digital strategy, elevating the online customer journey, and driving business growth.You will oversee website operations, ensuring a seamless experience, and lead on e-commerce trading, budget forecasting, and performance reporting.This role includes direct management of...
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Digital E-commerce Strategist
3 days ago
London, Greater London, United Kingdom 3Search Full timeE-commerce Manager Role OverviewThe E-commerce Manager will play a pivotal role in shaping our client's digital strategy, elevating the online customer journey, and driving business growth. Responsibilities include overseeing website operations, leading e-commerce trading, budget forecasting, and performance reporting. This role also entails direct...