E-commerce Manager

2 days ago


London, Greater London, United Kingdom Pippa Small Jewellery Ltd Full time
About Pippa Small Jewellery Ltd

Pippa Small is a luxury and ethical jewellery brand based in Notting Hill, committed to setting a new standard for sustainable practices.


Job Description

We are seeking a highly skilled E-commerce Manager for maternity cover to lead our Shopify platform and drive e-commerce sales targets.


Key Responsibilities:
  • Oversee day-to-day operations of our Shopify platform, ensuring seamless functionality and optimal user experience.
  • Analyse key metrics to identify opportunities for improvement in traffic, conversion, average order value and customer retention.
  • Enhance the online shopping experience by implementing user-friendly features and promptly resolving any customer service issues.
  • Provide monthly reports on e-commerce performance to the leadership team.

Requirements:
  • 3+ years' experience managing/ leading digital retail/ e-commerce.
  • Strong knowledge of Shopify and Mailchimp.
  • Experience with analytical tools, pulling data from platforms such GA4.
  • In-depth understanding of retail, e-commerce and marketing businesses.

Estimated Salary: £60,000 - £80,000 per annum

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