E-commerce Manager
2 days ago
Pippa Small is a luxury and ethical jewellery brand based in Notting Hill, committed to setting a new standard for sustainable practices.
Job Description
We are seeking a highly skilled E-commerce Manager for maternity cover to lead our Shopify platform and drive e-commerce sales targets.
Key Responsibilities:
- Oversee day-to-day operations of our Shopify platform, ensuring seamless functionality and optimal user experience.
- Analyse key metrics to identify opportunities for improvement in traffic, conversion, average order value and customer retention.
- Enhance the online shopping experience by implementing user-friendly features and promptly resolving any customer service issues.
- Provide monthly reports on e-commerce performance to the leadership team.
Requirements:
- 3+ years' experience managing/ leading digital retail/ e-commerce.
- Strong knowledge of Shopify and Mailchimp.
- Experience with analytical tools, pulling data from platforms such GA4.
- In-depth understanding of retail, e-commerce and marketing businesses.
Estimated Salary: £60,000 - £80,000 per annum
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