Customer Experience Coordinator

24 hours ago


Chepstow, Monmouthshire, United Kingdom Specsavers Full time

Do you have a passion for delivering exceptional customer experiences?

Job Description

In this role, you will be responsible for creating memorable experiences for our customers by providing them with tailored advice and expert guidance. As a Customer Experience Coordinator, you will work closely with our experienced professionals to deliver unmatched customer service every single day.

Key Responsibilities:
  1. Welcoming customers into store and building rapport
  2. Booking eye tests and pre-screening patients for optimal care
  3. Providing style advice and measuring frames to ensure perfect fits
  4. Taking phone calls and responding to customer inquiries
Our Benefits Package

We offer a comprehensive benefits package to support your career growth and well-being, including:

  • A competitive salary of £19,000 - £23,000 per annum
  • Performance Bonus up to £3500 per annum on target earnings
  • Discounted eyecare benefits and off-street parking nearby
About Us

At Specsavers, we pride ourselves on being a supportive and collaborative team. As a Customer Experience Coordinator, you will have the opportunity to work closely with our experienced professionals and develop your skills in a fast-paced environment.



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