Visiting Support Specialist

4 days ago


Enfield Town, Greater London, United Kingdom Brackenberry Full time
Job Description:

We are seeking a highly skilled and experienced Visiting Officer to join our team on a 2.5-month contract, with the possibility of extension at the client's discretion.

As a Visiting Officer, you will be responsible for delivering high-quality visiting support services, working closely with the Assessment Hub as a pooled resource to ensure effective operation of the services.

You will be required to:

  • Understand and respond to the needs of customers, providing technical assessment and collection advice and guidance in a professional and positive manner.
  • Develop skills, knowledge, and abilities to deliver support services in a consistent and efficient manner.
  • Deal professionally and effectively with all contacts, using tact and discretion to assess needs and redirect enquiries as necessary.

Key qualifications and experience include:

  • Business administration or Local Government professional qualification in collection/benefit/welfare reform services or equivalent.
  • Experience of providing visiting services, with a successful track record in a similar environment.
  • Ability to adapt to a pooled resource across the Assessment Hub.

Please note that this role requires an enhanced DBS check and the ability to work immediately or at short notice.



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