Resident Liaison Programme Manager

1 day ago


WaltononThames, Surrey, United Kingdom The Oyster Partnership Full time

About the Role

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We are seeking an experienced Resident Liaison Programme Manager to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer service to our residents during major works projects.

Main Responsibilities

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  • You will be the main point of contact for residents, ensuring they receive a high standard of service.
  • You will work closely with our service providers to ensure that all major works projects are delivered on time and within budget.
  • You will identify and address any issues or concerns raised by residents, providing timely and effective solutions.
  • You will lead on community investment and resident involvement work, partnering with local organizations to deliver social value.
  • You will work with safer neighbourhood teams, external agencies, and other partners to deliver planned and major works.
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Requirements

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To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • The ability to work effectively with various stakeholders.
  • A good understanding of the needs of vulnerable residents.
  • The ability to identify and refer concerns appropriately.
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What We Offer

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As a valued member of our team, you can expect:

  • A competitive salary of £20.00 per hour.
  • The opportunity to work in a hybrid environment.
  • Ongoing training and development opportunities to support your growth and success.


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