National Theatre Operations Coordinator

2 days ago


London, Greater London, United Kingdom National Theatre Full time
About the Role

As an Operative Support Services Professional at the National Theatre, you will play a critical role in ensuring the smooth operation of our venue. Your primary responsibility will be to provide comprehensive operational support across the theatre, including maintaining the historic building, acting as a first point of contact for couriers and external contractors, and delivering exceptional customer service to all visitors.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a keen eye for detail. You will be working closely with various departments across the theatre to ensure seamless communication and collaboration.

Responsibilities:

  • Provide comprehensive operational support across the National Theatre.
  • Maintain the theatre's historic building, ensuring it remains safe, presentable, and welcoming.
  • Act as a first point of contact for couriers and external contractors.
  • Deliver exceptional customer service to all visitors.

Requirements:

  • Excellent communication skills, both written and verbal.
  • Ability to work effectively with various departments across the theatre.
  • High level of computer literacy.
  • Ability to work under pressure while maintaining a high standard of professionalism and customer service.
  • Ability to handle, carry, stack, and store heavy items with care, safety, and security.
  • Experience in a customer service environment.

What We Offer: Competitive salary (£25,000 - £30,000 per annum), excellent benefits package, and opportunities for professional growth and development.



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