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Customer Service Representative

2 months ago


Carmarthen, Carmarthenshire, United Kingdom Lidl Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Efficiently manage stock levels, restock shelves, and maintain a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals, including promoting products and services to customers.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • A competitive hourly pay rate, with opportunities for overtime and bonuses.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • Opportunities for career advancement and professional development, including training and education programs.
  • A fun and dynamic work environment, with a team-oriented culture and opportunities for socialization and community involvement.