Customer Service Representative

4 weeks ago


Carmarthen, Carmarthenshire, United Kingdom Tesco Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Tesco store team as a Sales Assistant. As a Sales Assistant, you will be responsible for providing exceptional customer service, working closely with colleagues to achieve sales targets, and maintaining a high level of store standards.

Key Responsibilities

  • Deliver outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets, promoting products and services to customers.
  • Maintain a high level of store standards, ensuring a clean and safe environment for customers and colleagues.
  • Participate in visual merchandising and stock management activities to ensure a visually appealing store environment.
  • Contribute to the achievement of sales and customer service targets, working closely with colleagues to drive business results.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career development and progression.
  • A range of benefits, including discounts on Tesco products and services, and access to our colleague networks.

Requirements

  • A passion for delivering exceptional customer service, with a focus on meeting customer needs and exceeding expectations.
  • The ability to work collaboratively with colleagues, building strong relationships and contributing to a positive team culture.
  • A commitment to maintaining high standards of store presentation and customer service, ensuring a positive experience for customers.
  • The ability to work flexibly, including evenings and weekends, to meet the needs of our customers and business.


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