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Customer Service Representative
1 month ago
**About the Role**
We are seeking a highly motivated and flexible Sales Assistant to join our team at Dunelm in Carmarthen. As a Sales Assistant, you will be the first point of contact for customers, providing excellent customer service and ensuring a positive shopping experience.
**Key Responsibilities**
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Maintain a high level of product knowledge, advising customers on products and services.
- Contribute to visual merchandising and store displays, ensuring a visually appealing store environment.
**What We Offer**
We offer a competitive hourly rate, with rates ranging from £6.72 to £11.44 per hour, depending on experience. As a Sales Assistant, you will have the opportunity to develop your skills and knowledge, working in a fast-paced and dynamic retail environment.
**Diversity and Inclusion**
Dunelm is committed to becoming a fully inclusive business, welcoming applications from all candidates regardless of sex, age, race, religion, ability, gender, or sexual identity. We celebrate diversity in all its forms and are seeking applications from candidates who share our values.