Guest Experience Coordinator
3 weeks ago
Description:
K2 Recruitment is seeking an experienced Regional Liaison Representative to foster strong relationships with guests from diverse backgrounds. As a key member of our team, you will play a vital role in ensuring seamless guest experiences.
Responsibilities:
- Ensure accurate updates to CRM and computerized records.
- Inform guests about current exhibitions, marketing initiatives, and promotions.
- Provide exceptional customer service via multiple channels, addressing guest queries and concerns.
- Establish rapport with guests via telephone prior to their arrival.
- Proficiently utilize Microsoft Office suites, including PowerPoint, Excel, and Outlook.
- Ability to communicate in Arabic, Mandarin, or Cantonese is a plus but not mandatory.
Remuneration:
This role offers a salary of $45,000 - $55,000 annually, commensurate with experience, along with opportunities for professional growth and career advancement within K2 Recruitment.
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