Customer Experience Director
3 days ago
We are seeking an experienced Assistant Store Manager to join our team in a leadership capacity. As a key member of the store leadership team, you will be responsible for creating engaging customer experiences, developing talent, and driving business results. If you have a passion for luxury retail and a proven track record of success, we encourage you to apply.
Key Responsibilities:
- Lead a team of Brand Ambassadors to deliver exceptional customer experiences and meet sales targets.
- Develop and implement strategies to improve operational efficiency, reduce costs, and enhance guest satisfaction.
- Mentor and coach team members to enhance their skills and knowledge, promoting career advancement opportunities.
- Partner with the Store Manager to develop and implement sales strategies, marketing campaigns, and visual merchandising initiatives.
Requirements:
- 2+ years of retail management experience, preferably in a luxury environment.
- Proven track record of achieving sales targets and improving customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to lead and motivate teams.
- Familiarity with customer relationship management (CRM) software and analytical tools.
Benefits:
- Estimated annual salary: $65,000 - $85,000.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment that values diversity, equity, and inclusion.
- A comprehensive benefits package, including medical, dental, and vision coverage.
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