Customer Experience Advocate

2 days ago


Bicester, Oxfordshire, United Kingdom NEXT Full time
Job Description

We are looking for a Customer Experience Advocate to join our team, someone who shares our passion for delivering exceptional customer experiences. As a key member of our sales floor team, you will play a vital role in creating a welcoming and engaging atmosphere for our customers.

Your main responsibilities will include:

  • Providing personalized support to customers, identifying their needs and preferences.
  • Maintaining a high level of product knowledge, recommending relevant products and services.
  • Collaborating with colleagues to ensure seamless customer interactions and resolutions.
  • Participating in sales promotions and events to drive business growth.

In return for your hard work and dedication, you can expect a competitive salary and a range of benefits, including discounts on NEXT products and services, life assurance, and access to a discounted health plan. We also offer ongoing training and development opportunities to help you grow and succeed in your career.



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