Experience Manager

3 days ago


Bicester, Oxfordshire, United Kingdom The Bicester Village Shopping Collection Full time
Job Title: Luxury Retail Experience Leader

Salary:

£45,000 - £60,000 per annum

About the Role:

We are seeking an experienced Event Coordinator to join our team as a Luxury Retail Experience Leader. In this role, you will be responsible for overseeing the execution of all experience elements for events at Bicester Village.

Your key responsibilities will include ensuring that all guest journey elements are meticulously planned and executed, considering logistics, guest flow, and overall experience.

You will also supervise all on-the-ground logistics for event activations, installations, and other key aspects of the village's look and feel.

In addition, you will manage and coordinate the setup and breakdown of all event-related installations and structures.

As a Luxury Retail Experience Leader, you will work closely with internal stakeholders and external partners to implement creative and innovative event concepts.

You will also manage entertainment-related logistics, including the coordination of performances and live events within the village.

Conduct thorough inspections of event installations and setups, ensuring that they are completed on time, within scope, and to the agreed quality.

Requirements:
  • Previous experience in luxury retail or hospitality, particularly with a focus on event execution.
  • Experience working in dynamic, fast-paced environments with high expectations.
  • Experience in Event Management.
  • Organisational and time management skills.
  • Leadership & Communication.
  • Creative Problem-Solving.
  • High Standards of Quality.
Benefits:
  • Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
  • Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
  • Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well-respected mental well-being apps.
  • Social benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.
About Us:

At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.



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