Luxury Experience Manager

18 hours ago


Bicester, Oxfordshire, United Kingdom The Bicester Village Shopping Collection Full time
Experience and Events Manager

Estimated Salary: £45,000 - £55,000 per annum.

This is an exciting opportunity to join our team as an Experience and Events Manager at Bicester Village. As a key member of our events team, you will be responsible for overseeing the implementation and execution of all experience elements of events, entertainment initiatives, and guest activations.

  • You will work closely with internal stakeholders and external partners to deliver exceptional, innovative experiences that meet the luxury standards expected by Bicester Village guests.
  • Ensure that all guest journey elements are meticulously planned and executed, considering logistics, guest flow, and overall experience.
  • Supervise all on-the-ground logistics for event activations, installations, and other key aspects of the village's look and feel.

Responsibilities

As our Experience and Events Manager, your responsibilities will include:

  • Overseeing the execution of all experience elements for events at Bicester Village.
  • Managing and coordinating the setup and breakdown of all event-related installations and structures.
  • Conducting thorough inspections of event installations and setups, ensuring that they are completed on time, within scope, and to the agreed quality.

Requirements

To be successful in this role, you will need:

  • Previous experience in luxury retail or hospitality, particularly with a focus on event execution.
  • Experience working in dynamic, fast-paced environments with high expectations.
  • Strong organisational and time management skills.
  • Excellent leadership and communication skills.
  • Creative problem-solving skills.

What We Offer

We offer a competitive salary and a range of benefits, including:

  • Lifestyle benefits, including life assurance, income protection, pension, leisure travel insurance, and more.
  • Physical health benefits, including private medical cover, virtual doctor support, dental insurance, and more.
  • Mental health benefits, including access to professionals, employee assistance programme, and free access to mental well-being apps.
  • Social programme benefits, including yoga classes, summer parties, outdoor team activities, and more.


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