Luxury Brand Experience Manager
1 month ago
Canada Goose, a renowned luxury performance lifestyle brand, seeks an experienced and driven individual to lead its store's customer experience initiatives. As the Lead - Experience, you will play a pivotal role in crafting engaging customer journeys, solidifying Canada Goose as a premium luxury brand.
About the RoleWe are committed to creating an inclusive and equitable working environment where every team member can thrive. This exciting opportunity offers a unique chance to be part of a dynamic team that values innovation, creativity, and community building.
Key Responsibilities- Crafting Customer Journeys: Develop and implement strategies to create exceptional customer experiences, aligning with our luxury culture and performance-driven approach.
- Sales and Service: Guide, coach, and mentor team members to consistently deliver high-quality service, driving sales and growth through relevant key performance indicators (KPIs).
- Culture Building: Foster a culture of clienteling, ensuring seamless engagement between Brand Ambassadors and top clients, leveraging provided tools to elevate our services.
- Talent Development: Support ongoing education and talent development for the store team, promoting accountability and effectiveness in representing our brand.
- Proven experience working with luxury lifestyle brands in high-traffic locations.
- Excellent communication and interpersonal skills, with a focus on building strong relationships with colleagues and clients.
- A keen eye for detail and ability to drive results through internal KPIs.
- Strong time management and organizational skills, with the capacity to multitask in fast-paced environments.
- Flexibility to work retail hours, including evenings, weekends, and holidays.
- Proficiency in English is essential, with proficiency in another language an asset.
- A competitive salary of approximately $65,000 per year.
- An opportunity to join a company built on Canadian roots and heritage, with a commitment to inclusion and diversity.
- A supportive leadership team and collaborative work environment.
- Ongoing training and professional development opportunities.
-
Luxury Retail Sales Support Specialist
4 weeks ago
Bicester, Oxfordshire, United Kingdom Luxury brand Full timeA premium luxury brand is seeking a highly motivated sales support specialist to join its team at Bicester Village for a temporary period during the peak Christmas season.Role Overview:The successful candidate will be responsible for assisting in the smooth operation of the store, ensuring excellent customer service, processing deliveries, managing stock...
-
Luxury Guest Experience Ambassador
2 months ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeRole OverviewThe Ambassador of Exceptional Guest Relations will be responsible for delivering a 5-star luxury hospitality service to all guests visiting Bicester Village. This will involve working in The Apartment, supporting and assisting with events and VIP visits, and representing Bicester Village as a Hospitality Ambassador.Key...
-
Luxury Village Experience Manager
2 days ago
Bicester, Oxfordshire, United Kingdom The Bicester Village Shopping Collection Full timeUnleash Your Potential as a Luxury Village Experience ManagerBicester, GB, OX26 6WDFull TimeSpearhead Our Efforts in Delivering Exceptional ExperiencesWe are seeking an exceptional individual to join our team as a Luxury Village Experience Manager. As a key member of our advocacy team, you will be responsible for driving footfall to Bicester Village and...
-
China Marketing Lead
3 weeks ago
Bicester, Oxfordshire, United Kingdom Forseven Full timeJob Description:Forseven is revolutionizing the automotive industry through innovative technologies and engineering excellence.We are seeking a highly experienced China Marketing Lead to join our dynamic team. As a key member of our marketing department, you will be responsible for developing and executing comprehensive marketing strategies that resonate...
-
Global Luxury Brand Ambassador
2 weeks ago
Bicester, Oxfordshire, United Kingdom Tapestry, Inc. Full timeCompany OverviewTapestry, Inc. is a global house of brands that encourages personal style with a dash of charm.Job DescriptionWe are seeking a Retail Sales and Service Specialist to represent Kate Spade to consumers and act as a brand ambassador. The successful candidate will utilize Kate Spade selling skills and service training to meet sales and...
-
Experience Manager Lead
3 weeks ago
Bicester, Oxfordshire, United Kingdom The Bicester Village Shopping Collection Full timeJob SummaryWe are seeking an experienced Experience Manager Lead to oversee the implementation and execution of all experience elements of events, entertainment initiatives, and guest activations at our luxury retail destination.This role ensures that each event aligns with our brand identity and meets the high expectations of our guests. You will be...
-
Luxury Sales Representative
3 weeks ago
Bicester, Oxfordshire, United Kingdom K2 Recruitment Full timeK2 Recruitment is seeking a highly motivated Luxury Sales Representative to join their team at Bicester Village. As a key member of the sales team, you will be responsible for providing exceptional customer service and driving sales growth in a dynamic and fast-paced environment.In this role, you will have the opportunity to work with luxury brands and...
-
Luxury Sales Ambassador
2 weeks ago
Bicester, Oxfordshire, United Kingdom K2 Recruitment Full timeWe are seeking a highly skilled Luxury Sales Ambassador to join our team at K2 Recruitment. As a key representative of the brand, you will provide exceptional client experiences, promote high-precision products, and support clients in their tailored visits.Key Responsibilities:Deliver world-class customer serviceMaintain strong customer relationshipsAttend...
-
Luxury Retail Consultant
4 weeks ago
Bicester, Oxfordshire, United Kingdom Swarovski Full timeAbout the OpportunityThis is a unique chance to join a world-renowned luxury brand and become a part of our dynamic sales team. As a Luxury Retail Consultant, you will be responsible for delivering exceptional customer experiences and promoting our crystal-based products.Key ResponsibilitiesCreate an emotional connection with customers and deliver a...
-
Luxury Retail Experience Coordinator
3 weeks ago
Bicester, Oxfordshire, United Kingdom The Bicester Village Shopping Collection Full timeJob DescriptionWe are looking for a highly skilled Luxury Retail Experience Coordinator to join our team. In this role, you will be responsible for supervising all on-the-ground logistics for event activations, installations, and other key aspects of our look and feel.You will manage and coordinate the setup and breakdown of all event-related installations...
-
Luxury Customer Experience Specialist
4 weeks ago
Bicester, Oxfordshire, United Kingdom Mulberry England Full timeJob SummaryWe are seeking a skilled Luxury Customer Experience Specialist to join our team in Bicester, UK.About the RoleThe successful candidate will provide exceptional customer service, ensuring a seamless and proactive experience for Mulberry clients. They will be responsible for resolving issues, providing product information, and working...
-
Experience and Events Manager
4 weeks ago
Bicester, Oxfordshire, United Kingdom undisclosed Full timeExperience and Events ManagerAt The Bicester Collection, we are seeking a talented Experience and Events Manager to oversee the implementation and execution of all experience elements of events, entertainment initiatives, and guest activations at Bicester Village. This role ensures that each event aligns with the luxury brand identity and meets the high...
-
Luxury Retail Sales Associate
1 week ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: Luxury Retail Sales AssociateWe are seeking a skilled and experienced Luxury Retail Sales Associate to join our team at Bicester Village. This is a full-time permanent position that requires working 5 days a week, including weekends.Key Responsibilities:Deliver exceptional customer service to guests, recommending luxury products and introducing...
-
International Brand Ambassador
2 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeAbout the Role: We are looking for a highly motivated International Brand Ambassador to join our team at Bicester Village. As a key member of our sales team, you will be responsible for delivering exceptional customer service and promoting our luxury brands to clients from around the world.Responsibilities:Provide personalized shopping experiences to guests,...
-
Creative Brand Manager
4 weeks ago
Bicester, Oxfordshire, United Kingdom Forseven Full timeForseven is redefining the automotive industry with innovative technologies and engineering excellence. We're seeking a seasoned Creative Brand Manager to join our rapidly growing team.This role will lead the ideation, development, and delivery of high-impact creative content tailored for internal and partner communications. You'll be responsible for...
-
Customer Experience Manager
1 week ago
Bicester, Oxfordshire, United Kingdom Canada Goose Full timeRole OverviewWe are seeking an exceptional individual to lead our store operations as a Customer Experience Manager. This role involves fostering genuine connections with team members and customers, driving results, and ensuring a profitable business.The ideal candidate will have experience working in luxury lifestyle brands, particularly in Flagship or...
-
Luxury Sales Ambassador
4 weeks ago
Bicester, Oxfordshire, United Kingdom SWAROVSKI UK Full timeAbout Swarovski UKWe are a world-renowned crystal-based products company that brings joy and celebrates individuality. Our products of impeccable quality and craftsmanship are designed, manufactured, and sold in over 140 countries, with a global reach of approximately 2,400 stores and 6,700 points of sales.At Swarovski UK, we pride ourselves on creating a...
-
Customer Service Representative
3 weeks ago
Bicester, Oxfordshire, United Kingdom Global Brand Full timeWe are seeking a customer service representative to join our team at Bicester Village store on a temporary basis. This role involves providing exceptional customer service, processing transactions, and maintaining a positive store environment.As a customer service representative, you will have the opportunity to work in a fast-paced retail environment,...
-
Retail Brand Ambassador
3 weeks ago
Bicester, Oxfordshire, United Kingdom K2 Recruitment Full timeWe are looking for a skilled Retail Brand Ambassador to join our team at K2 Recruitment. In this role, you will be responsible for promoting luxury brands and delivering exceptional customer service to high-end clients.You will work closely with our sales team to drive sales growth and exceed customer expectations. This is an exciting opportunity to work in...
-
Luxury Brand Store Manager
3 weeks ago
Bicester, Oxfordshire, United Kingdom PUIG Deutschland GmbH Full timeWe are a prominent player in the global fashion industry with a diverse portfolio of high-end brands.Key ResponsibilitiesCollaborate with senior management to achieve sales objectives and develop Fragrance Consultants.Assist in managing special events, maintaining staffing levels, and work schedules.We offer an entrepreneurial work culture, learning and...